[Resolved]  Airtel — Recharge not credited not refunded

Address:Kangra, Himachal Pradesh, 176103
Website:AIRTEL DTH

R, sirs/madams
with humble reqest i want to say that i did my airtel dth ([protected])recharged from my payzapp wallet from my regd. Mobile no.[protected] my on dated 17.02.17 with rs.850/- money was debited from my payzapp wallet but not credited in my airtel dth account([protected]) i did complaint to payzapp customer care five times today they replied that airtel dth has credited the money in dth account as they told airtel dth has given ref .Id i.E.[protected] & they told to complaint with airtel dth for refund kindly check my airtel dth account nor i get credited in airtel dth & not yet refunded in my payzapp after 17.02.17 i recharged two times my airtel dth ac with 200&850 those are credited in my account
kindly check the status and refund my money 850/- which are lying with your end since last 14 days & i feel harrased
refund my money with due respect so i may need not to go consumer affairs court for such a good compony like airtel dth
thanking you
kamal kishore sood
airtel dth no.[protected]
reg.Mob.No.[protected]
mail. K.[protected]@gmail.Com
[protected]@mastercfraftsindia.Com
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May 23, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Airtel Customer Care's response
Dear Mr. Sood,

This is with reference to your post dated 3 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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