Airtel — refund did not received for the failure transaction

Dear team,

I haven't got any refund for the the failure transaction (Transaction ref[protected], which was being processed on 25th nov.

My axis bank got debited with below mini statement and corresponding mobile number ([protected]) is not recharged please take steps so that my account got credited back.
I have added all the necessary information related to it.
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Airtel customer support has been notified about the posted complaint.
Dec 15, 2017
Updated by PriyajitHazra
Transaction Date25 Nov '17Transaction Description
INB/[protected]/CITRUS PAYMENT SOLUTIONS PVT LTD/Ba
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