Airtel — Refund of Rs. 1000

Address:

India

Sir/madam,
I have a airtel fixed landline -[protected]. I paid my land line bill through airtel money mobile app with support of google upi on 1st august 2020. After completing all the process, my payment is neither credited in my land line phone account and nor refunded in my sbi account. For this i have filled complaint on airtel customer service number[protected] but my amount has not been refunded till today, even after several communication via telephone & emails also. I have also shared my transaction screen shot while complaining.
Kindly look into the matter and direct concerned official to resolve the matter as early as possible. Transaction screen shot is enclosed for needful and further action.

With regards
Dr. R. K. Jat,
Mob. No. [protected]
Jaipur, rajasthan.