[Resolved] Airtel — Refund of transaction amount rs 5000.00 | |||||
COMPLAINT AGAINST AIRTEL MONEY!!! I write below mail to airtel money:- Good day, Please note I tried to deposit some amount of money in my airtel application account on13th Nov. 2016. All the transactions were made towards Airtel Money 1000, 2000, and 2000 respectively. And none of them was successful. Kindly endeavour to return my Rs. 5000 back in my wallet. Shall be highly thankful to you. Ch. Off. Pankaj Sharma [protected] Please do the needful. I have been trying from last so many days, iam still waiting for my 5000 bucks to get back in my account. Below mail which I had received from icici bank, is for your ref. Regards, Chief Officer Pankaj sharma [protected] Sent from my iPhone Begin forwarded message: From: [protected]@icicibank.com Date: 19 November 2016 at 4:45:03 AM IST To: sharma.[protected]@gmail.com Subject: Re: 0007RaC2TSUFCT06:Claim towards unsuccessful transactions Dear Mr. Sharma, Greetings from ICICI Bank! With reference to your e-mail, we inform you that the debit transaction of INR 1000, INR 2000 and INR 2000 has been successfully debited and transferred to biller AIRTEL with the reference number S[protected]INR 1000)/ S[protected]INR 2000) /S[protected]INR 2000) November 13th, 2016. Hence, we request you to check with the biller for status of funds. Further for any unsuccessful transaction at the biller end funds will be returned to your account within 7 days. You may also call our 24-hour Customer Care to get your query addressed. For contact details, please refer below mentioned link: http://www.icicibank.com/nri-banking/RHStemp/contact_us.html#T-1 We look forward to your co-operation in the interim. Sincerely, Navarathan, Customer Service Officer ICICI Bank Limited Was this information helpful? | |||||
Jan 6, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Dec 06, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 28 November 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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