[Resolved] Airtel — Refund wrongly deduction | |||
I have recharged form 150 /-on 16/07/15 and today my balance is 0 which is not possible but when i call to customer care your executive told me i used the internet therefore balance is 0.it is totally wrongly deduction from my account because i have not used the internet though the prepaid no.you can check our earlier re cod i have never used the net through this no..In spite of that it is surprised to know that net is used by NOKIA mobile while i have SAMSUNG mobile .so kindly refund my amount and deposit in my account. Thankig you Nandkishore Khandelwal [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 22 July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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