[Resolved] Airtel — regarding airtel wallet issue - complaint ref #5250741# * unable to load money* [case:5281455]

[Resolved] Airtel — regarding airtel wallet issue - complaint ref #5250741# * unable to load money* [case:5281455]

P Pradeeps426

Hi, Can you please update me when this issue is going to resolve??? As you cannot resolve for more than 2 months after the first case has been registered i hope this is something your team is not able to resolve as worse customer service team both offline/online... And i request you to please refund 450rs of my linked fastag which is inactive due to airtel wallet is not operational Please refund to my airtel postpaid account, fyi below is the issue Unable to load money to wallet with the below error "transaction not allowed as customer status is not active".. Registered email id : [protected]@gmail Thanks Pradeep kumar Was this information helpful? No (0) Yes (0)
Jun 23, 2022 Complaint marked as Resolved Company emailed me and transferred the amount to my account Airtel customer support has been notified about the posted complaint. Apr 06, 2020 Updated by Pradeeps426 Below is the one of the latest reply where i have sent my Aadhar scanned copy but still my account is not activated Hi PRADEEP KUMAR, You've had an update to your case Regarding airtel wallet issue - complaint ref #5250741# [protected] * Unable to load money* (# 5281455) on : Gurunoor Maan said: Dear Pradeep! We are glad to hear from you today & are always eager to assist you! Further to your email regarding unable to transact from your Airtel Money Wallet no.[protected]. We would like to inform you that there is a temporary hold on the ability to do transactions as we want to secure your account with additional identification & verification of documents. All said & done, we realize this may have inconvenienced you & are happy to inform you that we can fix this as soon as we receive a scanned copy of your POA [Proof Of Address]/POI [Proof Of Identity] used while registering your Airtel Money Wallet at [protected]@airtelbank.com. Post successful receipt of the required documents, restrictions will be lifted in 2 working days. We will reach out to you if need be. Let us make Airtel Payments Bank your preferred banking companion! Visit our website for tons of exciting offers & promotions: www.airtel.in/offers/payments-bank Many Thanks, Airtel Payments Bank Team
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Raja Adil

Sir
I have paid online recharge and money has been debited from my account but no recharge is done on my mobile number

kansal Anuj

Mere tvmai erokr code aitv 002 codd aa raha h

pronoti baruah

Canot connect my pc with tablet containing airtel sim. I was doing some important work on lapi using net. but my pack has been expired and connection failed. I have recharged my pack but it cannot connect again. plz do something