Airtel — request for removal wrong charges applied on [protected]

Address:

New Delhi, Delhi, 110089

Dear sir

This is ref. To my no. [protected] transfer from reliance network in january 2018 on plan rs 299/- per month and following information was given to me :
1. Unnlimited local calls
2. Unnlimited std calls
3. No roaming charges
4.20 gb internet

It was confirmed that it is a good plan in comparison to plan what i am using in reliance network.

In the believe of their words for such renowned company (Airtel) i put my consent and depositing my dues from january 2018 onward but recently i got a message for dues of 1800+ and now it is 2400+ approx.

I am shocked and on quries, find out that plan does not cover any outgoing call from outstation, it is coverd in rs 400/-. Plan

This is a cheating with me and my phone transfered by passing incomplete and wrong wrong information.

You are requested to remove such wrong charges applied on me and continue my phone services.

I shall be highly thankful to you.

Regards
Rajesh goel