Airtel — Sim card issue - [protected] - might be a “sim swap fraud”

Address:

New Delhi, Delhi

Virender kumar this side i am airtel postpaid number user from last 3 - 4 year and now i am having issue its might be a “sim swap fraud”

Call from airtel on 2th - sep - 2015 regards my airtel number (91 - [protected])

Calling number [protected] (Agent smita from airtel)
Gsm number available since 2012
Network operator: idea cellular limited
Location: delhi metro (Includes ncr, faridabad, ghaziabad, gurgaon & noida)

Name samita from airtel she already have details of airtel number ([protected]) usages and suggesting me to state transfer punjab to delhi and i agreed on that. Port out request sent by me for state transfer (Same confirm from 121 for transfer procedure) and i did the same within 48 hours one person come at my place for documents collection and give me the receipt and asking for rs. 250 so i denied for activation fee.
Today 12th sep 2015 near 04:30am i called on 121 helpline and they inform me my number is disconnected from airtel and the new sim number if reflecting on their system is also different and i heard in new about sim swap fraud so i am worry about that because my all e - mails and bank information linked with this number.

Please find below attachments for more investigation and resolve the issue as soon i need my number back