Airtel — story about - inquiry about my dth account

Address:

Raigad, Maharashtra, 410206

Hello liers,

My name is mohammad ali khan, i am having a problem with my airtel dth connection. My account no is "[protected]" registered with name "mohammd aslam khan". The number i was calling from is "[protected]". Recently i was trying to check you new plans for 2019 as per trai, which i was not able to do because my recharge go ended today.

While checking i was shown as message like recharge with 100 rs to activate your account, which i did, even though my account stayed suspended.

After that i call in your customer sevice like for 3 time wasting completely about 30 mins. I do not know what kind of people your company higher, what this # do, for 10-10 mins no one picks up the call. Once luckly someone picked the call, with whom i had my conversation who told me that your minimum recharge is of rs.150 /-. I told him i have already recharged with rs. 100 /- what should i do know, he asked me to recherge with more rs. 50 /-, and told me my account will get activated instantly.

Now i when i went online to recharge again as he infromed me, i was not able to do so. On your website your minimum recharge amount starts from rs. 100 /-, even though i did recharged with that amount. I don't know why my account is still suspended even after i have balance of rs. 200/- in it now. I called again in your customer which as per you is the best, where again i waited 10 mins for someone to pick a call and help me with my problem. Luckly after 10 mins a girl picked my call, who asked me my details and everything and then kept my call on hold for like 3-4 mins, then suddenly she told me that she is transferring my call to i don't to whom where again i have to wait for like 5 mins and then my call got disconnected with message that your # experts are very busy with others.

I have to you people do advertisment like your company is the best and the when giving service this is your reality. I left your compmany's network due same such kind of problems, now i think i have to disconnect your dth connection also.

I am not writing this to you peole to helo me with my problem, but to let you know your reality, letting you know what kind of suckers are you people.

Thanks & regards
Mohammad ali khan
Lms coordinator
M: [protected]
E: [protected]@gmail.com