Airtel — Unable call incoming calls

Address:

Bangalore, Karnataka

Hello Team Any update on this ??? Thanks and Regards, ... Anil Nelakuditi | DataNet Operations Syniverse | We make mobile work. Anil.[protected]@syniverse.com | www.syniverse.com ... Find Syniverse on Facebook | Follow Syniverse on Twitter Please consider the environment before printing this email. From: Anil Nelakuditi Sent: Friday, September 11, 2015 9:47 AM To: '[protected]@in.airtel.com' Cc: 'appellate.[protected]@in.airtel.com'; 'nodalofficer.[protected]@in.airtel.com' Subject: RE: [|BAL|Ref19966917|] REGARDING TO FRC Importance: High Hello Lipsa Can you please check whether my number is activated or not the FRC’s mention below was not available. When we tried with below FRC’s it was not getting successful. I called to customer care for 2 time first time Service Specialist suggested me for FRC 62, Recharge was successfully done but still outgoing calls are not happening and 2nd time Service Specialist is saying your number is not activated. I want to know why it was not activated after 24 hours also ?? My sim was ported on 9/9/2015 10:44:00 PM still I am not able to call outgoing calls Please take this as high priority. Thanks and Regards, ... Anil Nelakuditi | DataNet Operations Syniverse | We make mobile work. Anil.[protected]@syniverse.com | www.syniverse.com ... Find Syniverse on Facebook | Follow Syniverse on Twitter Please consider the environment before printing this email. From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com] Sent: Thursday, September 10, 2015 4:26 PM To: Anil Nelakuditi Subject: Re: [|BAL|Ref19966917|] REGARDING TO FRC Dear Customer, This is in reference to your email inquiring about the FRC recharge for your airtel mobile number [protected]. As discussed your concern regarding FRC has been explained. We regret to inform you that you can carry forward your prepaid main account balance to new account. However, DA (Dedicated/Special Account) balance, VAS service and validity will get forfeited. Dial *129*08# (Toll free) to check your balance and validity. Thank you for choosing airtel. Best Regards, Lipsa Choudhury Service Specialist airtel "If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details. [protected]Original Message[protected] From: anil.[protected]@syniverse.com To: [protected]@in.airtel.com Cc: Sent: 10/09/2015 11:21:02 AM Subject: RE: [|BAL|Ref19962205|] REGARDING TO FRC Thank you Shilpa for prompt reply. If I have Recharged with Below FRC Tariff¿s I have MNP offers like for STD calls I have 30p/min and 100 free sms per day for 3 months validity. Will it continues ?? If Yes I will go ahead with Below Tariff¿s . if no Please tell me the alternate thing what I need do for this issue. Thanks and Regards, ... ... Anil Nelakuditi | DataNet Operations Syniverse | We make mobile work. Anil.[protected]@syniverse.com | www.syniverse.com ... ... Find Syniverse on Facebook | Follow Syniverse on Twitter P Please consider the environment before printing this email. From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com] Sent: Thursday, September 10, 2015 10:18 AM To: Anil Nelakuditi Subject: RE: [|BAL|Ref19962205|] REGARDING TO FRC Dear Customer, This is in reference to your email enquiring about the FRC recharge offers applicable for your airtel mobile number [protected]. We request you to do FRC recharge inorder to make outgoing calls. Delighted to be assistance! We are including the recharge offers below for your reference. Note that the benefits corresponding to the recharge would vary with the mode of recharge. Recharge Value Recharge Benefit Validity Mode of Recharge 51 Talktime: Rs.50/- Tariff: All Local + STD mobile calls at 1.3paise/second and Landline Calls at 2.5paise/second. Tariff Validity: 90 Days Special Benefit: 50 MB 2G data for 30 Days 90 Days Easy recharge 52 Talktime: Rs.29/-, Tariff: All Local + STD mobile calls at 1.3paise/second and Landline Calls at 2.5paise/sec. Tariff Validity: 30 Days Special Benefit: 200 MB 2G data for 30 Days 30 Day Easy recharge You may also view our web specific offers and activate them online at http://airtel.in Call 129 (toll free) to know the best scheme, reduced rate calling pack, Talk Time recharge, SMS pack, STD pack, validity recharge available for your current plan. Thank you for choosing airtel. Best Regards, Shilpa UN Service Specialist airtel "If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details." [protected]Original Message[protected] From: anil.[protected]@syniverse.com To: [protected]@in.airtel.com Cc: Sent: 10/09/2015 10:05:35 AM Subject: Regarding to FRC Hello Team I have migrated from BSNL prepaid to Airtel prepaid on 9/9/2015 10:40:00 PM. I have got successful activation message from airtel . Incoming calls are fine But outgoing calls I am facing issue call was disconnecting, is there anything that I need to do FRC ?? Could you please tell me the FRC amount I will recharge it My number is [protected] (Karnataka) Thanks in advance ! Thanks and Regards, ... ... Anil Nelakuditi | DataNet Operations Syniverse | We make mobile work. Anil.[protected]@s This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. 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