Airtel — unfair recharge issues with airtel

Puneeth Kethanapalli

from Hyderabad, Telangana

Address:

Raichur, Karnataka, 584128

Myself puneeth, i've recently got a refund from airtel as they've given me the wrong information after that now my recharge pack ended and i want to recharge with 499₹ pack which provides 2gb data per day but i don't have any option to recharge through ivr, so i called customer care service. They said they couldn't recharge with 499pack instead they can do it with 448 which is 1.4gb per day. I called them a few times to register a complaint. I've been said that i'll get a callback from them within 3 days but i didn't get it. I've ₹636 in my main account and they couldn't do it. I talked to supervisor and she said that she can't help. And refused to take complaint and give me the docket number. There's lot of time wasted for me in the process. What is the use of refund if i can't use it?. Please look into it help, my email id - [protected]@yahoo.in
Thank you

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Airtel customer support has been notified about the posted complaint.

Apr 25, 2018

Nusar Mohammed's response My account block hai on karo my account
My email [protected]@014gmail.com

Apr 26, 2018

Sham AL's response My phone not set up helotuns

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Comments

Yuhenprasad

from Mumbai, Maharashtra

I had asked for a 16mbps plan in airtel but the actual speed is 2mbps(by ookla). This is my subscriber Id:[protected]_mh (dsl). If i contact customer care they would ask for service charge of 200Rs. for a fault of theirs.

Pl revert immediately or else serious actions would be taken.

ritan

from Burla, Odisha

I want my all transaction details

Shekar Dosa

from Bengaluru, Karnataka

This is Shekar i try to speak with customer care. But not available still from 8 days on words. I don't know why do spend this much of money to customer care. Like payment allowance i don't no. Please inform to contact to me. [protected]

Sham AL

from Ferokh, Kerala

Mallesh playa

john sp

I'm not receiving any SMS for my No.[protected]
to activate all my online transactions, i'm totally handicapped.

Nusar Mohammed

from Bengaluru, Karnataka

My account is blocked hai on Da my account my email m

Allen Breno Claude

from Chidambaram, Tamil Nadu

I made a recharge for 448 on Airtel app through credit card but the amount detected was twice on the same day!! Try to resolve this issue

Vipul Halwai

from Jaipur, Rajasthan

Airtel has automatically started superstore service on my number [protected] without my consent and deducted 25 ruppees from my balance.
Pls help me in getting my amount deducted.

Janaki Ramamoorthy

from Chennai, Tamil Nadu

Hello sir, I am Airtel customer... in my Airtel mobile services like Lifestyle and UPLAYPORTAL started without my authorisation.they started those services and debitted money...they renewed the services, eventhough i opted to stop them..they charged upto RS.300 for those services... kindly ask them to reimburse and stop those services forever...

Krishna Kumar Sajjan

from Warangal, Telangana

Sir i went to airtel store they charging 50/- rs for sim upgrade i refuse to pay i got msg for airtel to swap sim they or accepiting they say change go for port MNP to idea store adress Airtel Store
D.NO 9-2-4 JPN ROAD BESIDE ICICI BANK WARANGAL.506002

Saawan Vidhyadharan

from Kottayam, Kerala

I ported from BSNL to Airtel and from day 1 I am getting all calls as unknown only...
Called customer care, changed sim and phone.. no use... Now 3months over... No response from Airtel... Don't know what to do...plzzzzzz help. [protected]