Airtel — volte not working

Address:Kanpur, Uttar Pradesh, 208007

Myself pradeep kumar gupta holding an airtel sim having number [protected].
Regarding this complaint i have contacted the customer service where they had asked me to do a couple of changes which was all done. Firstly i made sure that my handset samsung galalxy s8+ is compatible for volte. I have also inserted the sim in slot 1 and made sure that the network settings in my mobile is fine. I have also switched on the volte option in my device.
So now i had to place this mail in order to solve my problem. I hope that you look into this matter immediately and solve my volte issue as soon as possible.

Airtel do not let yourself down in satisfying the customer problems on time with proper solutions. I hope that you take this issue seriously.
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Feb 03, 2019
Updated by pkg3121990
Problem not solved volte not working
Complaint comments 

Comments

I have taken postpaid plan 399
I have got the bill for the first month as 741 rs.
that includes one time charges as 300 and services tax as 114 .. what does that mean .. I need pay 414 extra here .. I don't understand
Airtel DTH websites do not allow me to change my package and there is no provision for choosing channels a la carte. It is very confusing.
Very bad network connection.is it not 4G speed this is 2G.
Hi,

I recharged my Airtel wallet with Rs.9000/-, but now the Airtel Payment Bank is not working. I facing this issue from last 2 month. My Airtel App showing balance Rs.9000/- but I am not able to use it.

Please help me out.

Thanks
Nagendra
I had rechrged through airtel app and paid through google pay the payment completed but recharge not done. I tried to contact them many times but no success.

Mobile signals are not showing in cellphone from last night (24/01/2019), unable to make/receive call and messages.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information