[Resolved] Airtel — Your current status

GaneshKamat

from MUMBAI, Maharashtra

Address:

Mumbai City, Maharashtra, 400093

Last more than 15 years i have airtel sim card no as [protected] . Previously also against this no i have sim card from airtel galley at andherei east chackala . Since said sim card was not funcationing hence i have paid rs 30/- with given duly signed zerox copy of my adhar card & photo to airtel galley at shanti nagar andherei east . They are given me new 4 g card. The sim is stop with in 2 days . I have visited both andherei east galley . They told me this prepaid sim card no [protected] . Is belong to mr jitendra it is shock i have sent emails, sms to airtel also talked with them but they are not ready for same . It is wrongly keying mistake from airtel staff . Also it is crime offence !! hence kindly take require action with them

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May 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 8 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Sep 10, 2016

Updated by GaneshKamat i have received email reply. also today afternoon ms m singh nodal officer Delhi is contacted me. she is told me that against my airtel sim no as [protected] is given before 08 years to Mr Jitendra Parikh. they are not ready to give me his contact address, telephone no details. i have sent email to midc police station andheri east for the same . up to last month i have recharge against this my no. approx per year i am recharing rs 5000/- x 8 years = total rs 40, 000 plus rs 250 last month means rs 40250/- i have recharge the same sim card no as [protected] & mr jotendra parikh is using this amount. since this sim card prepaid hence they can not transfer the same without custmer permission, . it is cheeting & crime done by airtel staff. hence it is require first me rs 40250/- by crossed cheque payable to mr ganesh c kamat name, then i will think whether i will utilise the said airtel new sim card or not ? i have sent this informer to nodal officer with copy sent tio midc police station andheri east mumbai 400093 regars ganesh kamat [protected] [protected]@gmail.com