Allahabad Bank Complaints & Reviews

I was doing a payment through my credit card of Allahabad bank money debited from the account but the payment was not successful kindly refund the deducted money back in my account.

The procduct price 3428 and this is order I'd[protected] Amazon send money bank 25feb not receive in bank refund reference no[protected] help

Sir,
My account has been frez, I have submitted a form then bank employees say me, that your account open in 7 day but when u go after 1 monthe still my account is not opening plz help me I [censored] can do

I did a transaction with paytm which was pending, after two days it failed but that amount is not returned in my bank account.

This is Saket Priyadarshi behalf of my Father Mr. Suresh Chand Jain (Age 72) and My Mother Mrs. Usha Jain (Age 71). My parent is having Saving Account Number [protected] and [protected] respectively in Indian (Allahabad) Bank.
We already visited 8 times so far to our home Branch Tikamgarh M.P.-472001, from 15th Feb 2021 till today to request below documents still waiting for the same..
1. new CTS cheque book with the name of “Indian Bank”
2. Update existing pass book or issue new one.
3. Request for Activate net banking & provide Internet Banking PIN

In lieu of all above visited I came along with my father 3 times and with my mother came 2 times..
But it’s all vein because all above requests all still pending and most important replied of all above queries are below with date and also please see my following concerned:
1. On first Visit – replied from banker as from 15th feb 2021 till 15th Mar 2021 our bank details not with Home branch as bank got migrated from Allahabad bank to Indian bank (I was assisted by Mr Amit Gandhi and helpdesk executive)
2. In March ending - Bank executive are busy in financial ending (I was assisted by Mr Amit Gnadhi and helpdesk executive).
3. After April 2021 onwards, banker aren’t very use to with Indian bank software and operation (I was assisted by Mr Amit Gandhi).
4. In month of July, on Archive portal having details of Indian bank customers so dnt have Allahabad bank customer details i[censored] want to check data before CBS.
5. In month August Branch Manager Mr. Amit Gandhi got transferred, waiting for new manager to be report (I was assisted by Ashutosh Bajpai and Gaurav Meena).
6. In month of Dec, 2021 your application for all above request won’t consider, as needs to fill specific form all above request(I was assisted by Ashutosh Bajpai and Gaurav Meena)..
7. On 1st Jan, 2022 bank server down Chennai server room facing some issue bank cant operative as bank is offline mode(I was assisted by Ashutosh Bajpai and Gaurav Meena)..
8. 15th Jan 2022, banker asked me to come after 4 pm(I was assisted by Mr Varun)..
9. Finally on 5 Feb, 2022 (after 355 days from 1st request given) bank executive had taken my requested forms but Pass book printer not working (I was assisted by Mr Vikas Kumar and BM Santosh Sahu)..
10. Again on 11th Feb pass book printer not working and so on till today still waiting for all above request…(I was assisted by Ashutosh Bajpai and Gaurav Meena).

In all above visited I met Mr. Ashutosh Bajpai, Gaurav Meena, Mr Varun, Mr Vikas Kumar and Old BM Mr. Amit Gandhi and new BM Mr Santosh Sahu (generally absent from bank either on leave or field visit).

This is the worst executive Mr. Ashutosh Bajpai and Mr. Gaurav Meena I have ever come across. I would definitely suggest people not to use IndainBank because you do misbehave with your customers and don’t know how to give senior citizen assistance.
So finally I visited again same and assisted by Mr Vikas Kumar but again can’t give Passbook because printer still not working and according banker “Indian Bank” is south Indian bank won’t helping in new Hardware and forcing him to change Branch address where having less rental..
Most important, when I was checked bank statement I found one below statement charge which not requested by me and didn’t get any “bank statement” hence the below charges aren’t payable.

05/02/2022 05/02/2022 TIKAMGARH DUP STMT CHG 118.00

In the light of the above facts/statements, I once again request you to please look into the matter and request the concerned Authority to open/consider my case to find the facts and refund me the admissible amount.
Mr. Ashutosh Bajpai was not at all helpful and very rude too. His answers and tone was not at all polite and he misbehaved a lot. I am so disappointed with it.
When I didn't get any satisfactory response day so I ask feedback form he is again came to me and told me there is no feedback form.
Then i talked to BM but again its replied pissed me off even more. I was seriously stunned at his response.
Is this the way you treat you old senior citizen customer’s assistance?? I am repenting my decision to choose Indian Bank as my service provider.
This is the worst Banker Mr. Ashutosh Bajpai I have ever come across. I would definitely suggest people not to use Indian (Allahabad) Bank because you do misbehave with your customers. I am repenting my decision closing my parent saving accounts.

In the light of the above facts/statements, I once again request you to please look into the matter and request the concerned Authority to consider my case to find the facts. I am a very stressed with the current situation and wishes this matter will be solved at your most convenient but immediate time.

As 12th March, 2022 is “National Lok Adalat Schedule - District Court” in Tikamgarh where I will be raising this concerned otherwise will go in consumer court in this weekend.

So if you have any question or drought you can ask those in call [protected]/[protected].

@Indain Bank Grievance cell: I spoke with other banker these guys told me they got same complain previously against Ms. Ashutosh Bajpai o[censored]nprofessional behavior .I told the entire story so far and requested him to consider my case to find the facts or let me speak to someone who has authority at his end who can look into this complaint. If Indian Bank is not able to handle these complaints they can simple stop foolishing the customers. Kindly do some needful work?
Thank you for your time.

Sincerely,
Saket Priyadarshi S/o Suresh Chand Jain
[protected] (Primary)
[protected] (Secondly)

I was denied to give a Term Deposit amount from allahabad bank authority, malda netaji more branch.I had two TD's of ₹96387 each and when went to encash those i was given one of the TD and for the other i was told that two TD's cant be from the same account inspite of the receipt number being different. I had given letter to bank authority twice but got no response.So look into the matter and let me know what should be done further to receive the TD amount.

Hi team,

I have a complaint for allahabad bank new delhi badarpur jaitpur branch 110044.
i many time visit bank for my phone change because the old number is my father number and in covide my father job lost and company take number and thats the reason i want change my number but every tme bank said server busy so can do this and since last 2 year same issue so please look into the matter.
if bank not provide good services so why open it

Sir mai Allahabad customer hu. aur jab bhi mai bank mai jaata hoon toh branch k staff mere saath mishbehave karte hai sir please

I have payment credit card bill though paytam on 19th FEB, 2022. Payment failed as bank server could not get a response. The amount was debited from my allahabad bank account (A/C NO -[protected]), 43126 rupees but the transaction is failed. But its showing on its will be automatically refund back to your account in 2-3 working days.
UPI REF NO.[protected]

Good evening team,
I placed an order from Amazon for amount 1, 999 on 6th of Feb 2022 and due to some reasons I have to cancel that order. The Amazon team told me that the amount will be credited to my account by 11th of Feb 2022. I was checking everyday but no amount was credited, I tried all your customer care no but none was working. I again had a conversation with Amazon team on 11th of Feb that was the due date and they told me that they already have transferred the amount to the bank . They also provided me with the RRN I.e return refund number to track my status. But your customer care no is not working. Today is 14th of Feb 3 days prior to the due date but the amount is not credited yet. Can I please know how many days or years will the team take to credit me with the amount as 1, 999 amount is very huge for me . The due date was 11th Feb and today is 14th of Feb 2022. Team kindly credit my account with the refunded amount of 1, 999 .. it's a humble request from my side. Atleast track the details and let me know. I want this issue to be resolved by 15th of Feb 2022 or else it will not be good for you team .
1, 999 amount is very huge team. Kindly check this issue and solve it as soon as possible.

Thank you

I visited branch today on date 14.2.21 and i saw main door of the banck was locked from inside. I knocked the door but no one was responding. I waited their almost 15-20 mins but no one was bothering.

After that someone informed me this is lock cause of lunch time. As per my knowledge their is no perticular lunch time in banks. Staff may have lunch without intruption of customer service.

This was happned with me twice. No one have this much of time to wait 1 hr. Staff is responsible of customer service but they even not bother to answer me.

Plz take corrective action on it. I waiting for your response ASAP.

After the merge of Allahabad Bank into Bank Of India. There are lots of issues and problems faced by account holders and bank staff also not give appropriate information. Most important issue is the problem of KYC. At first they will declare my account inoperative and whenever I go to the bank. They will give m excuses and do makes the excuses again and again just faulty machine or server down.
So, please look into this matter and took some action asap.

Allahabad Bank Customer
A/c no.- [protected]
A/c Holder name- Bhaskar Gupta
I ordered a product through Samsung Shop ( application) where UPI transaction of 15999 with reference number [protected] done on 29 Jan 2022 has successfully processed from my end but after 30min I received a mail from [protected]@shopping.in.samsung.com that payment of order number [protected](Samsung galaxy f42 smartphone ) has cancelled due to payment failure, where my money was deducted.kindly look into the matter and ask the bank to refund the deducted amount to my Allahabad bank account branch Shrinagar Mahoba 210433.

When I checked the balance of my account, it appeared zero, while I had 1500 rupees in my account, this happened for a long time, after some time the balance came back automatically.

They didn't reply my report about my claim form pmjby.Also they didn't provide the Policy number.when I ask for my policy number they just say link not available or print machine is not working and ect. I . I am going to bank daily but they didn't provide me anything accept his rude behaviour .

My 250 rs deducted at petrol pump i use my atm dt 14.01.2022

Even after submitting the KYC documents and amount in the saving account, the account is in still inactive status. The amount is submitted on the 26th of Nov 2021. KYC form is submitted on the 16th Nov 2021. The submitted amount is now reflected in the account but the account status remained inactive as per the bank officials. As per bank officials, it will take more than 1-2 months before the account will get active. I am not able to understand, even after submitting the KYC and amount as per policies, the account should get activated. If the amount gets updated in the account then its status should be changed to active. I am not sure who is hiding details here, the bank or the bank officials.
Details:

Money debited from my account but couldn't receive bhani wallet. Date & Time 02/01/2022.. 1.16 pm.

I use the atm of icici bnk shimla phari hoshiarpur Punjab today by allahabad bnk atm 1500 rs devit from my allahabad bnk ac no. [protected] cut of rs 1500 my account

On 25th December I order 3 products from amazon and I paid 963 rupees from my allahabad bank debit card. But, due to some reason I cancelled and immediately Amazon return my money to my bank account. By 30st December, 2021 the amount should reflected on my bank statement, but I can not see till now. Please help me in this regards. Amazon said they sent me so, they shared me return reference no. So, if the bank needs evidences then I can share to them.