Alliance — frequent net disconnection

Address: P-31 Nani Gopal Roychowdhury Avenue, Phillips, Kolkata, Kolkata, West Bengal, 700014

Internet connection gets disconnected on daily basis and it gets solved after 4 to 5 hours. I have asked help from local operators but they cannot stop that from happening. I have lodged numerous service tickets in android app but that too cannot provide any permanent solution.
It feels very annoying and cheated for paying for the whole month and everyday using jio mobile wifi.

I havent faced a problem like this in my 10 years of service from alliance until last couple of months. Please provide me a solution.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Alliance Broadband customer support has been notified about the posted complaint.
 
1 Comment

Comments

Every night from around 12.30 pm to 10.00 am my alliance broadband has no internet connection. I have notified customer care two times, but still no steps taken.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Alliance Broadband
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    534
    Pending
    0
    Resolved
    47
    Alliance Broadband Phone
    +91 33 7100 2000
    Alliance Broadband Address
    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
    View all Alliance Broadband contact information