Amazon India — advance nutratech malt gainer and centrino men shoes harassment in delivery and false promise made | |||
I ordered a product on amazon - advance nutritech awb no.[protected], which has not been delivered to me since today. I got a sms dated 17/04/2019 that my product will be dilevered today. But i didn't receive any. Same sms received dated 18/04/201/, 20/04/2019. But i didn't get the package. I have complained about the same many times to amazon executives and ecom express executives but all in vain, they made many false promises like - "that it is our mistake, we are sorry for your delay, your product will be delivered tomorrow. Please update your mobile number etc etc," i follwed all that was told to me and did the same. Yet, no fruitful results. I also had inconvenience earlier about the same issue for ecom express and amazon courier facility for another order "centrino men shoes" order date 02/11/2018 of which i had promised a cashback of rs. 130 to my amazon wallet by the amzon customer care executive because they didn't deliver my product on time and then i was told to reorder the same product again. I said it is higher in price. So they ensured me of returning the cashback to me for it, i ordered a higher price same product and recieved it by paying higher price but didn't receive the promised cashback till date. I have proof of all this problem caused to me by this courier facility and amazon like screenshot of text messages, call recording with customer care executives etc. They all have harrassed me a lot, i can't take it any more instead it has wasted my previous time. Was this information helpful? | |||
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Amazon India customer support has been notified about the posted complaint. | |||
 5 Comments | |||
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My account number is [protected] my refund not credited to my account refund approved 6 April 5 day complete but not credited my account. Return reference number is[protected]
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My telephone no is [protected] I ordered an iPad cover which was wrongly given hence I returned the product but my amount of 394 already sent by Amazon is struck in the gate way Id reg is 75503729097028455315534 kindly sort out. Paid through my debit card
Suryakanthamma's reply, Apr 17, 2019
I have purchased an iPad cover for 394 but I was not given the same product hence I returned on 5 th April my refund amount was initiated by Amazon and the id reference was given as 75503729097028455315534 but I have not received the same it appears the amount is struck in the gate way of Indian bank kindly resolve the same
My product id is 216882621589
My product id is 216882621589
Order date-02-Apr-2019
Order #[protected]
Order total-8, 090.00 (1 item) use product delivery and return time Amazon employee inform after checking Bajaj executive if any defect or fauly then replace or refund. My mom not well Already I wait long time. Nobody call me and help seller not contact to me
Order #[protected]
Order total-8, 090.00 (1 item) use product delivery and return time Amazon employee inform after checking Bajaj executive if any defect or fauly then replace or refund. My mom not well Already I wait long time. Nobody call me and help seller not contact to me
I did not authorize this charge.
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