Amazon India — After successful payment 0f Rs 6999 /- till date I didn’t get my phone

Address:

New Delhi, Delhi

Dear Amazon, We have purchased a phone YU Yuphoria (Buffed Steel) on 10.08.2015 against Amazon order Number:[protected]. But after successful payment 0f Rs 6999 /- till date I didn’t get my phone. After Ordering this phone from Amazon we get very attractive offers from shop clues & Flipkart As our blind trust on Amazon we didn’t go with other sellers and these offer was valid on 15th August Only .Now I am totally restless Amazon have lost its blind faith from the costumers also, Its now seen than the service which was provided by amazon earlier are not like this time . Good Services & good customers are best way to promote a company or website So taking all these things is consideration. We request you kindly process our request and arrange to dispatch my phone ASAP “We would like to notify that we have also called Amazon on phone but no positive feedback we have brought from them initially date of dispatched provided on your website after tracking was upto 16th August now it’s being shifted to 19th August to 24th August” Please tell in this case what would we do or prefer