Amazon India — coolpad note 5

Address:

Ernakulam, Kerala

Dear sir,
My daughter Mrs Lakshmi Ishwar bought COOLPAD NOTE 5 Lite vide Invoice dated 11-May-2017 to give me her father Mr. Jayaram Srinivasan on his birth day on 24th July 2017. I started using the brand new phone subsequent to that.
I started using the phone subsequent to[protected]. On my third charging fortunate for all the charger started burning and fortunate for we all its started burning in my hands and I was able to pre-empt a major disaster.

I took up the matter with CoolPad noted authorised servicing agent in Alwaye who disowned his agency as specified by M/s Coolpad in its home page and gave opinion that I am not eligible to claim replacement nor repair.

I have forwarded a email complaint to COOLPAD. I am yet to receive a reply as my desire was for a complete replacement as a major (burning Problem) has happened with in 20 days o[censored]sage and more Particularly my third charging of phone and my presence of mind has saved a great caterosphy with mild damage to my hand.

If I fail to receive positive response from with in 24 hours from you and your merchandiser m/s COOL PAD (M/s Videocon) I am constrained to file an attempt of murder with local Police and complaint to consumer forum with right to publish the lousy products of Coolpad and lousy role of Amazon in promoting a lousy product to make quick buck.

I need a reply in 24 hours as I need not be cheated by you and my Legal, social media, consumer court will start on Monday (14.08.2017)
Please stop promoting lousy products and in turn your credibility is damaged.
I also reserve my right to claim compensation for non-performance of my mobile as I am a leading financial consultant. My loss of connectivity and you and your vendors so response may put you in more problem,
Only solution is either refund the amount or arrange to forward a new sets of phone as replacement or face my consequences
Regards.
Lakshmi srinivasan

IMEI 1 : [protected]
IMEI 2: [protected]
S/W 3505I[protected]

Regards
Lakshmi Ishwar/Jayaram Srinivasan