Amazon India — oneplus 6 refurbished mobile refund amount not received

Address:	Mumbai City, Maharashtra, 20189
Website:	[email protected]

I purchased one mobile named oneplus 6 refurbished on[protected] from amazon and i cancelled the order same day itself which cost 26499 inr. The problem is refund amt of 26499 is not yet credited in my account, i already talked to bank customer support and personally visit more than 2 times to bank even i already talked to bank manager also but nothing works for me, bank told me until and unless amazon don't provide the refund how can they will credit into my account, amazon provide me one reference number which is (Refund ref arn#: [protected]) and i already show this thing to bank but still same situation, i tried to call amazon india several times but every time they told me to contact with icici bank, i also send some mails to amazon regarding this issue but same answer all the time. Today amazon told me they want the scan copy of my passbook from date of purchase till current date, i also provide the scan copy which act as proof that amount is not credited into my account, plz check the attachment and help me as soon as possible plz its a request from my side.

Santhosh kumar r
Itskumar. [protected]@gmail.com
[protected]