Amazon India — Regarding Amazon not refund my balance amount money 20690 rupees

Address:	New Delhi, Delhi, 110086
Website:	Amazon.in

Dear sir,
Amazon mail id - [protected]@gmail.com.
I am Amit Sharma i lives in Begumpur Delhi . i had purchased a Samsung 40j5100 led tv at a price of 30090 . Two method of payment 9400 direct hdfc credit card and 20690 rs amazon pay balance payment method on dated 17 feb 2017. But my order automatic cancel toward end of seller. Then 9400 rs refund my credit card end but other balance amount of 20690 rupees show amazon pay balance which amount not refund my bank acount And for this concern i talked to customer care executive contact no.[protected] on 18/02/2017 at around 1p.m they told me your amount 20690 rs refund your bank ac after some days but amount not refund then iam again call your customer care on date 22 feb 2017 they told that your amount not refund do anything for you and when i tell them to transfer my call to their head they refuse my this request and amazon cheat with me.. iam go to consumer court or police complaint agaist amazon regarding block my money 20690 rs in amazon pay . And not refund my bank account or credit card... please refund my money my bank ac ..
Regards
Amit Sharma
[protected]@gmail.com
[protected]