Amazon India — wrong product sent by seller

Address:Department of Forensic Medicine & Toxicology, AIIMS Patna, Patna, Bihar, 801507

I was ordered "tetley green tea, ginger, mint and lemon, 100 tea bags" order number order#[protected] dated on 23 aug 2019. Order amount of rs-400/-. But item sent by seller is 100g green tea mrp - rs-120/-
There is no return option for this order. So i am unable to return this item purchased by amazon. Please look this matter and do the needful.
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Sir/madam
Mene 13/8/2019 ko Amazon ko rs.338 ka transection kiya tha(google pay se) jo ki Amazon ki taraf se refund kiya gya h jiski refund id
076850 hai. Please check my refund amount my account no. [protected]
And ifsc code IDIB000A053.

I have ordered prestige clean home psb10 plastic magic mop. And they have cancelled the order without any valid reason while today in morning they sent me email saying that we are preparing to dispatch your order.
Copy of email enclosed
Order#[protected]

Without any reason whatsoever my order for 2 tee shirts for which I had paid, has been cancelled and I haven't received any refund till date.
Order #[protected] paid via UPI with offer of 50/- cashback but no cashback is given and their customer service replies are irresponsible and contradicting to add to the woes of customer they are not trustworthy at all
EASILY AVAILABLE ITEM LIKE PATANJALI GHEE IS STILL NOT DELIVERED.

Ordered on 16 July 2019 Order#[protected]

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