[Resolved] Askmebazaar — NON-DELIVERY of the product

 
2 Reviews
Delhi, New Delhi District, Delhi, India
 anujsgrh
I Ordered a Refrigerator Samsung-RR19J2104RHTL-Single-Door-Refrigerator from ASKMEBAZAAR.COM, on 14/06/2015 and my bank A/c got debited, but my order status is unknown. I CALLED THE CUSTOMER CARE SEVERAL TIMES BUT DIDN'T GOT ANY RESPONSE. Dealing with the customer care of askmebazaar was a nightmare. My money is nowhere, neither in the account, nor the order status. I wrote several mails to them also, but didn't got any revert. FAKE! site and the worse customer service. You can't even see your order history for the failed orders, unable to trace, where my money is lying... worst experience ever. i am regretting ordering from this website. No way of tracking any kind order. & They don't reply to emails or any query, Nor delivered the product, Money also gon. Kindly help me deliver the product within promise time frame, else help me refund of my money
Complaint marked as Resolved 

Complaint Status


[Jun 17, 2015] Ask Me Bazaar customer support has been notified about the posted complaint.
Verified Support
Ask Me Bazaar Customer Care's response, Jun 17, 2015
Dear Customer, We regret for the inconvenience caused, Kindly share your order ID so that we may check and take appropriate actions in order to resolve the issue. Regards, Team AskmeBazaar
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MPORTANT INFORMATION ABOUT "AskMeBazaar" website.Again note that, this is information is from expert. And after knowing the fraud report from hundreds of customers.So, do not take this LITELY.If you are planning to purchase anything from ASKMEBAZAAR. DO NOT purchase.This is completely FRAUD website. And Unresponse.This is not like reputed companies like eBay. Amazon. Flipkart. Snapdeal etc.If you want to purchase. I prefer you use above websites. Where you face less issues. Even if there is any issue they have customer care. For each complaint they take seriously and resolve it.Above customer care. They have supervisors. Managers etc.And they have toll free number. You will not be charged for calls.Whereas Askmebazaar is completely fraud site. No toll free number. Website shows another address.Their phone number is Chennai number.Again after knowing details information from customers. Who have spent lot and lot of time on calls. Spent hundreds of rupees on STD bill. But, issues not getting resolved.For any company take flipkart of any one. First of all this kind of issue do not occur. Even if occurit get resolved within 2-4 days.But, on Askmebazaar I can show you proofs where customers suffering since 2 months. Same kind of issues with on previous Fraud website. Timtara.comTimtara.com later stop by government after receiving serious cases.And their owner too arrested. If you are not sure just type timtara.com in googleand you will find complaints and news about this site.That website too do not have toll free number and same customers were put on hold for hours.Then no response. Again customer call. They say we have escalated and nothing.No item. No refund. Or get item partically etc.Make important note. If you purchase from any website in India. They should be able to ship within a week.Unless time extension required to get some important products as you find on Amazon and eBay. You don't have toworry about eBay and Amazon. You are 100 percent protected.Now what to do, if you already purchased from AskMeBazaar.1.) Immediately make a note of all the details of your order. And lodged a complaint with Delhi police, Because they have registered this address.(( Getit Stores Private Limited, a company incorporated under the provisions of the (Indian) Companies Act, 1956, having its registered office at 8B, Bahadur Shah Zafar Marg, 1st Floor, ITO, New Delhi -110002, ("Getit Stores") ))Another story is on their website they mention contact address as this.Getit Stores Pvt. Ltd.GYS Heights, Plot-10 & 11 2nd & 3rd Floor Tower-C, Sector 125, Noida (Gautam Budh Nagar)Uttar PradeshIndia - 201301 Email: [email protected], directly lodge a complaint. You can send email or send post to the commissioner office.2.) If you are not getting proper response even after complaining. Send email / post to Delhi police commissioner office. At least as of now, due to AAP government Delhi police working promptly.If not getting response do not sit back. Write to Commissioner office.3.) If you do not get the response you can also lodge a case with Cyber police.But, do not leave this FRAUD fellows at AskMeBazaar.You purchase, invest money. Not to wait for months. That's everyone expectations.4.) You may also get emails and calls from 'AskmeBazaar' saying issue will get resolved or in process and will take 3-4 days. Do not listen to any of their calls or emails.Hundred person this website is just going beyond patience.I agree few buyers are even getting products. Because, if all the buyers get stop. Their site may stop immediately. So, they are sending to few people. And collecting money.They have BAD intention like, people are purchasing low price items. And again they call 1 or 5 times. After that they get tired and also fear of STD call rates. They leave hopes.And this fraud fellows take your hardly earned money.

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    Askmebazaar - NON-DELIVERY of the product