[Resolved]  Axis Bank — adjustment entry withdraw my fastag account

Address:Room no -02 Arif Manzil godal nagar vapi, Valsad, Gujarat, 396191

Dear concern
On date 31/12/19 two times adjustment entry reason 105 rupees withdraw my wallet and again 08/01/2020 two times 75 rupees withdraw my wallet..
Total180 rupees withdraw till date my fast tag recharge wallet.

Please credit this amount is asap. Details as follows

Name : ravi kumar kushwaha
Login id:[protected]
Mo : [protected]
Mail id : [protected]@gmail.com
Vehicle no.: gj15at0538

Thanking you
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Feb 9, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2020
Axis Bank Customer Care's response
Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
Complaint comments 

Comments

Toll fee collection through Fasttag is excess in case of multi entry. For ex. Nelamangala Toll fee collected for 24hrs multi entry by cash is ₹25.
Same toll fee collected by Fasttag is ₹20 for every single entry.
Axis Bank Customer Care's response, Jan 10, 2020
Verified Support
Hi, we request you to contact our FASTag helpline number at 18004198585 for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
I have booked fast tag on 02nd Dec 2019. Yet no tracking details given. It has been more than 2 weeks. Helpline number is not useful/only music pays after two IVR option.
Rs. 200 as deposit has siphoned up by axis bank.

My fast tag wallet id can be provided on request
Axis Bank Customer Care's response, Jan 10, 2020
Verified Support
Hi, we request you to contact our FASTag helpline number at 18004198585 for further assistance in the referred matter. Regards, Team Axis Bank.
I have ordered axis bank FASTag on 27th November 2019 and still not yet delivered. Not able to see any status of FASTag. Please respond Axis Bank.
Axis Bank Customer Care's response, Jan 10, 2020
Verified Support
Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
I have applied for Fastag on Dec 7 2019 and I received a message from Axis Bank on Dec 10 2019 that my FasTag has been Despatched via Blue Dart but I have not received the Fastag till now nor received a call from Axis Bank on the Courier Delivery Status. I have paid Rs. 200/- for this.
Axis Bank Customer Care's response, Jan 10, 2020
Verified Support
Hi, we regret the inconvenience caused. You can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
I applied Fastag in Axisbank on 29-Nov-2019. still they not delivered my fastag, they said that, deliver will be with in 7days. now almost 18days, still not received. no answering if call axisbank fastag customer care.
Axis Bank Customer Care's response, Jan 10, 2020
Verified Support
Hi, we request you to contact our FASTag helpline number at 18004198585 for further assistance in the referred matter. Regards, Team Axis Bank.
Axis Bank Customer Care's response, Jan 10, 2020
Verified Support
Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
Axis Bank Customer Care's response, Jan 10, 2020
Verified Support
Hi, we request you to kindly write to us at etc.management@axisbank.com for further assistance. Regards, Team Axis Bank.

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