Axis Bank — Complaint against wrong deduction of fund from the savings a/c (Reminder)

Address:	Kolkata, West Bengal, 700028
Website:	www.axisbank.com

I am writing regarding my savings account number [protected], dum dum
Branch, that i have with your institution. I have had this account for
Everal years and have enjoyed being a member of this fine bank. On 2nd
December, 2016 i have received a sms from your bank that rs.611/- was being
Debited from my savings account for the purchase from wwwgodaddy.com, but
The matter is neither i had purchased anything from this site nor i had
Wapped my card for the same. I had purchased two wrist watch on the same
Date amounting 265/- and 7090/- and today also purchased the same amounting
To rs.328/- from flipkart, those messages are there in my mobile but none
Of those are from godaddy, and there is no such purchase of rs.611/-
Indeed. I have a loan from bajaj finance limited which is amounting
Rs.1469/- per month basis as emi which is already deducted on 2nd
December, 16, so what is this amount of rs.611/-

I had a faith of security on your bank but after this incident i am really
Astonished and afraid to make any further transaction from this bank.

Furthermore, i had called to the customer care of godaddy.com, as per
Their terms there is no registration in by my name or by my mobile number
Nor by my email id. And the mentioned info no. Which was given into the bank
Message that was also not valid as the order number is contained with 9
Digit. And they have also suggest me to consult with the bank only. As
There has no such purchase has made by me.

Requesting you to clarify the details of this transaction and please refund
Me the same in my account with an immediate effect. Without any consent how
Could an amount could be deducted from the savings account?

Expecting your kind co-operation and a rapid retort in this regard.

Sincerely,

Mr. Biswajit chakraborty.

Mobile: [protected].