[Resolved] Axis Bank — Complaint unnecessary deductions but nobody help to me instead of given a complaint in parent bank

mala ram

Address:

New Delhi, Delhi

I wanted to recharge of rs.350/- in d2h of videocon dt 08 aug 16 by paytm (Internet banking) and deposited of rs.2000/- in paytm's wallet dt 07 sep 16. But both trasanctions are failed due weak internet and both amounts are debited from accounts of axis bank. Both incidents are reported with the parent bank (Axis bankltd. E-block. Cao/js (Trg) dhq. New delhi.116. But nobody have not solved my problem to date. Pl examine the matter and inform to me on my email [protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Oct 30, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Sep 28, 2016

Updated by mala ram complaint in bank dates are 12 Sep and 02 Srp 16 in parent bank. But actions are awaited to date. Pl solve my problem. Paytm did not give to me any type of order and id no.

Verified Support

Sep 29, 2016

Axis Bank Customer Care's response Hi,

Sorry for the inconvenience caused. As per the confirmation received by the biller, the enclosed transaction has been successfully updated with them, hence no refund is applicable. Please coordinate with the biller and provide us with the reference mail at customer.[protected]@axisbank.com from your registered email ID wherein you had interacted with the biller and they disowned the receipt of the payment.

Regards,
Axis Bank

Related Axis Bank reviews

View all 12953 Axis Bank Reviews

Comments

dasbi77

from Delhi, Delhi

My account no [protected] i am belongs to ur bank from last three months but till now i would not able to make any on line shopping through my atm card so kindly active this service it is best for me

Axis Bank Customer Care's response, Oct 3, 2016

Verified Support

Hi,

Please write to us at debitcards@axisbank.com from your registered email ID along with card details for us to assist you.

Regards,
Axis Bank