[Resolved]  Axis Bank — customer care people were not responding properly and far worse than any other organization

Address:

Hyderabad, Andhra Pradesh

I Shared a mail to [protected]@axisbank.com regarding change in DOB on 10th Sep 2014 with Voter ID as ID Proof and i got a reply on 13th sep 2014 like this Voter id proof is not valid of DOB. Proof like as (PAN card, DRIVING licence, passport copy, valid visa). and after that i shared an attachment on 13th sep 2014 and again they shared a mail stating that self attestation is madatory and after that again i shared a mail along with self-attested Passport copy on mail, and after speaking to coustmer care today they are saying as your request is declined as it was not self-attested, where as now i am wondering how can they say like that as i myself shared mail and rechecked now also i am very depressed now on their poor response . with out my DOB i cant generate my CARD PIN that was the mail problem that which i am struggling from past 20days.