Axis Bank — fooled by axis

Address:

New Delhi, Delhi, 110049

Hi

My name is Esther Dilbung Lamkang .I would like to complain so many issue i faced with you guys ans i regret choosing you as my salary account.
1.I was told that i will get lots of benefits with Axis like as loans and Credit cards with so many offers. 4 banks came to us in our joining day, ICICI, CITI BANK, HDFC and AXIS. Listening to all of them, i chose AXIS as they said that il get a neo Credit card with limit of 50000 but instead i received the limit of 15000 only.So i call and they said im eligible only for 15000 and i can request after 6 months or a year.I agreed.

2.I needed a loan for repairing my house at Manipur and im currently residing at Delhi but my mom and sister live there and due to some heavy rainfall and storm there is a leakage at home and since my Father died last year, I am the one who look after my family but you guys rejected my loan Stating INTERNAL BANK NORMS.While on the other hand one of our colleague got his loan from HDFC even though he has the same score as me and first time credit card holder and No other loan has he ever applied same like my case but he got approved.Now im not trying to compare or compete the banks but i feel so stupid and fooled by the AXIS Bank representative Ravi Gupta phone number [protected] who fooled with those fake Advantages of opening and account in Axis bank, neither am i getting loan from you and neither can i help my family.
3.On 13th July 5:30 pm i received a call from Axis representative NEHA and said i have a pre approved credit card with Minimum 150000 limit on it and ask me to submit my papers.Which i did but it got rejected.
4. My address in my account is still with my Office adress even though i inform the bank representative before opening the account to make my permanent address as my adress in Adhaaar card and the communication address as my Delhi residential address, but nothing changed

I would like to inform you I never searched for any help from Axis Bank. They give us the advertisement and when we apply for it, it gets rejected.

I dont kNow about others but i applied loan knowing that i can pay and i have been working for nearly 6 years and yes i have been receiving My salary in SBI account and that's my only account, but i change to AXIS when i joined this company where im currently working FISERV INDIA PVT LTD, and my salary account is with you guys and my salary is 27400 and i can pay my loans.Im well aware and didn't just close my eyes and applied for loan.I calculated the emi in the Bank Bazaar app and i can afford it.

I dont know what the internal norms is, but I would request to kindly trust in me and even if you guys want me to visit you all in the bank then im happy to meet but atleast If you can help me to repair my house with just a loan of 150000 loan with tenure of 3 to 5 years, i can atleast proved a little bit to my family Or else i would request you to kindly Close my account from Axis and i will be the Worst customer of your bank ever.If i can chose and think that your Bank would be the best for me, why cant you guys atleast believe in me once and provide a loan or Credit carf with good limit as the Neo credit card that i have with me, i have never missed a payment.