[Resolved] Axis Bank — fraud with bank

Bhavna Ramrakhiani

from Kolkata, West Bengal

Address:

hitech city, Hyderabad, Andhra Pradesh, 500084

My Bank owes me around 30k which without authorization they deducted from my savings account.
In 2017 I had personally visited the bank to stop my ESI payment against Bajaj and by doing all the needful in Bank (signatures and submitting required documents). They still deducted my money from my bank account.

I did try working out with the bank manager, bank FA, bank ombudsman. Still no resolution

Currently its 2019 and my case is still not resolved, hence I have stop making my CC payment with the bank, which in return is again the customer loss for cibil scores.

Request to help resolve the issue sooner.

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Jul 20, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience. Please share with us your registered contact details and we will get back to you at the earliest. If it's urgent and you'd like to get in touch right away, please log onto our online chat https://application.axisbank.co.in/webforms/axis-support/index.aspx available from 7 am to 11 pm, 7 days a week. Our phone-banking service is also available to assist you 24x7 on[protected]/[protected]. You can also log onto our Mobile App and Internet banking for banking services round the clock. Regards, Team Axis Bank.

Aug 02, 2019

Updated by Bhavna Ramrakhiani I tried the link provided, however taking me to the main page of bank.
Please reach me back on bhavna.[protected]@gmail.com