[Resolved] Axis Bank — i did not received fastag after 2 weeks yet...

neelamconsumer

Address:

delta 2 greater noida., Gautam Buddh Nagar, Uttar Pradesh, 201308

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag. Transaction no is[protected]...

Was this information helpful?

No (0)

Yes (0)

Feb 10, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2020

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. You can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

Verified Support

Jan 09, 2020

Axis Bank Customer Care's response Hi, we are here to help! We request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-suppo.rt/report-fraud-dispute.aspx to raise a dispute on the referred transaction. Regards, Team Axis Bank

Related Axis Bank reviews

View all 12953 Axis Bank Reviews

Comments

Shankar70

Change your Bank . Axis Bank is the worst. No use complaining . They just do not respond . Complaining to even NHCI or Fastag is useless. This Fastag implementation has been the worst so far . None to complain to. None to interact . Hint of digitalisation gone awry

Axis Bank Customer Care's response, Jan 9, 2020

Verified Support

Hi, we regret the inconvenience caused. Please elaborate on your concerns so that we may assist you at the earliest. Regards, Team Axis Bank.

sai dheeraj bharadwaj rapole

Last month 309/-
This month 309/-

Debited from my account on same date
I had raised a issue through customer support but I didn't get any response from the bank

Can any one hlp me in resolving the issue

Rushikesh Ware

My account was not update balance those send via phonepay

Axis Bank Customer Care's response, Jan 9, 2020

Verified Support

Hi, we regret the inconvenience caused. Please share your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.

Saha12

Without any information axis bank taken my 590 RS as lien amt.. atleast they should have sent a mail . Its not updated in any of d statements.. My money is deducted by bank without my knowledge. This is not fair. In case of financial emergencies we will suffer not d bank. Bank must value customer voice.

Axis Bank Customer Care's response, Jan 9, 2020

Verified Support

Hi, we request you to kindly share with us your registered number in order to check and take up further accordingly. Regards Team Axis Bank.