Axis Bank — Non cooperation by operational head for opening nps

Shantanu Dutta MIIRSM, ASSE,MISQEM

Address:

Bardhaman, West Bengal, 713216

Axis bank durgapur, wb, citi center branch
I approach today 2.1.2017 morning to axis bank where i am having sb a/c too for opening nps account for tax saving which is a drive from govt too.
I visited counter no 5 a explained my need. It was 1115am. I counter gentleman helped me saying to sit down and he asked operation head mr kaushik to know the method and how to support the customer for opening nps account.
Mr kaushik instead of helping, presented rudely that we donot deal with it and tell customer to search from internet and download the form and filled and attached the doc and handover it. We donot take any responsibility.

I was surprised to see the behaviour of the axis bank op head with customer.

It seems he is against of givt drive and doesn't want to help the customer to open the nps account.

If banking personnel perticualrly axis bank will behave like this, then i can say i did mistake and i will surely ask govt why such drive has been initiated.

Shantanu dutta
Cell[protected]

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Axis Bank customer support has been notified about the posted complaint.

Dec 23, 2016

Paritosh17293's response Con.mob no. [protected]

Dec 25, 2016

budda143's response Debit amount770/-

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Comments

Monish...

from Bengaluru, Karnataka

I had booked tickets through net banking but the transaction was cancelled and the money was debited to the online portal. When contacted the portal they asked us to enquire the bank but the bank has given no response to our calls even when tried more than a 100 times..

Kishsantu

from Palghar, Maharashtra

My NRE account debit has been frozen from 15th dec 16. I submited kyc through home branch srikakulam on 23 dec 16..still in frozen status.reasons for d same?

nani3434

from Mumbai, Maharashtra

I submitted application for my salary account before one month . It is not activated till now . This is not the correct way as we are missing salary because of this. As other banks like ICICI are not like this.

MD IMRAN AKHTER

from Kharagpur, West Bengal

I have a salary account in your bank at city center branch. My signature is not uploaded in your system. I returned last 3 weeks being. No anything body helps me. I can't withdraw my money by check from other branches of axis bank. So please upload my signature. my account no. is [protected].

prashantbhuyar

from Surat, Gujarat

Hi,
i have requested through net banking for check book on last 16.12.2016 but till not dispatched by axis bank whereas while applying it was mentioned that you will get it within 4 working days.
Request Reference no. is [protected]CHQ
My mail Id - [protected]@rediffmail.com

kindly help me.

budda143

from Hyderabad, Telangana

I was paid Rs 770/- in manappuram Finance Limited paytm but debit My bank axis bank account no. [protected] but not credited in manappuram Finance Limited pledge number [protected]

Paritosh17293

from Gonda, Uttar Pradesh

Sir my debit card not connect with my mob. Number so not any transaction take place with online

udaypratap singh

from Sitarganj, Uttarakhand

I Transfer Rs-50000 from My Axis bank saving Ac no-[protected] to My PNB saving a/c no-[protected] by NEFT mobile banking on 05/12/2016. Amount already debit from my axis bank a/c but not credit in My PNB a/c.

Transaction details are NEFT/MB/AXMB[protected]/udaipratap singh.