[Resolved] Axis Bank — non receipt of axis bank fastag | |||
I had booked fastag through axis bank fastag services on 5th no 2019, vide receipt no.[protected]. 1st msg recd on 5th nov that ypur etc fastag order has been succesfully placed and will despatch the tag within 7 working days. 2nd msg, on 9th nov your axis bank fastag vehicle no. Xxxxxxxx has been processed will soon despatch. Valet id [protected]. Was this information helpful? | |||
Jan 19, 2020 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Dec 17, 2019 Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
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 6 Comments | |||
Comments
I placed order for FASTag of my Car no. GJ09AG6360 on 02/12/19 but still not recieved FASTag. My contact no is [protected]
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Reply
Axis Bank Customer Care's response, Dec 17, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
My axis bank fastag for my veh no MH14GA9235 bearing wallet I’d no [protected].This is as per message received on Dec 5. But till date I have not received the Fastag.
I have sent mail also.
My mail I’d is mail.[protected]@gmail.com.
My mobile no. Is [protected].
Kindly look into.and expedite the fastag delivery.
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I have sent mail also.
My mail I’d is mail.[protected]@gmail.com.
My mobile no. Is [protected].
Kindly look into.and expedite the fastag delivery.
Axis Bank Customer Care's response, Dec 17, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. Applied on date 28/11/2019
Axis Bank Customer Care's response, Dec 17, 2019
Verified Support
Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
I ordered FastTag from Axis Bank for 2 of my cars, it's been 15 days that my card has not been dispatched,
Commitment was that they will dispatch in 7 days.
There is no tracking number, nothing which i can do.
Please help me as today we are on 11th Dec, and FastTag is mandatory from 15th Nov 2019.
...
Commitment was that they will dispatch in 7 days.
There is no tracking number, nothing which i can do.
Please help me as today we are on 11th Dec, and FastTag is mandatory from 15th Nov 2019.
...
Axis Bank Customer Care's response, Dec 17, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
I have still not received the Physical tag for the payment I made on 28th November 2019. I got an email with wallet id and etc customer id, and it was also stated that the tag will be received within 7 working days. But till today I haven't received tag in physical form.
Also how do I track the status on the axis bank fastag site?
Also how do I track the status on the axis bank fastag site?
Axis Bank Customer Care's response, Dec 17, 2019
Verified Support
I have still not received the fastag which I had applied online. I have received the wallet id and other details. also I had received a message from Axis that the fastag will be delivered within 7 days. It's more than 14 days and I have not received it yet.
Axis Bank Customer Care's response, Dec 17, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
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