Bagsplanet Complaints & Reviews

Hey. Go to your mail ID. Search for 'Instamojo' (through search bar). There will be a mail in which your payment details at bagsplanet would have been given. In the same mail, you'll find a link saying 'Request a Refund' Click on it. Make an account on Instamojo with the same ID as on bagsplanet. Raise a complaint with "product not received" as the reason, and put your concern in text box. You should receive back your money in 4-5 days.

It is indeed a fraud company and let's raise our voices to Instamojo to block this company and Process refunds to all its customers, so far. Do copy-paste the above process as a comment, in case you find a person being a victim of the same.

Hey. Go to your mail ID. Search for 'Instamojo' (through search bar). There will be a mail in which your payment details at bagsplanet would have been given. In the same mail, you'll find a link saying 'Request a Refund' Click on it. Make an account on Instamojo with the same ID as on bagsplanet. Raise a complaint with "product not received" as the reason, and put your concern in text box. You should receive back your money in 4-5 days.

It is indeed a fraud company and let's raise our voices to Instamojo to block this company and Process refunds to all its customers, so far. Do copy-paste the above process as a comment, in case you find a person being a victim of the same.

Yes Exactly same happen to me, I place order (#6609) on 10 November, payment done online, still not received this, no tracking id given, no reply from them.

Bags Planet - Fraud

My order id is #6826
The order was placed on 10/11/2017. Payment is made of ₹1, 424 through credit card. Assured delivery between 20/11/2017 - 25/11/17. Since did not receive item until today 1/12/2017, I wrote an email to expedite delivery and ask for the updates Immediately even requested to refund the amount. I received an email indicating will be initiated within 48 hrs. Several reminders sent but no reply. Refund is yet not initiated. Seems fraud company. No contact number is given. Also live chat always off so you can not approach.

I ordered for trollies vide order no.#3535 for Rs. 2127/- paid through Instamojo dated 03.11.17. Till date I have not received the consignment. I have submitted my complaints so many times but to no avail. Please look into the matter and take urgent action for redressal of my complaints.
Utpal Rajkonwar
Dibrugarh University
Dibrugarh, Assam
+91 [protected]
Email:[protected]@yahoo.com

Hey. Go to your mail ID. Search for 'Instamojo' (through search bar). There will be a mail in which your payment details at bagsplanet would have been given. In the same mail, you'll find a link saying 'Request a Refund' Click on it. Make an account on Instamojo with the same ID as on bagsplanet. Raise a complaint with "product not received" as the reason, and put your concern in text box. You should receive back your money in 4-5 days.

It is indeed a fraud company and let's raise our voices to Instamojo to block this company and Process refunds to all its customers, so far. Do copy-paste the above process as a comment, in case you find a person being a victim of the same.

Ihave order no 4653 dt.6/11/17.still date ihave not reced material...no phone contact for you..

Hey. Go to your mail ID. Search for 'Instamojo' (through search bar). There will be a mail in which your payment details at bagsplanet would have been given. In the same mail, you'll find a link saying 'Request a Refund' Click on it. Make an account on Instamojo with the same ID as on bagsplanet. Raise a complaint with "product not received" as the reason, and put your concern in text box. You should receive back your money in 4-5 days.

It is indeed a fraud company and let's raise our voices to Instamojo to block this company and Process refunds to all its customers, so far. Do copy-paste the above process as a comment, in case you find a person being a victim of the same.

There is no response from the company to any emails. The website is still up and the offers are still being shown there.
More people will get trapped if this goes on.

To help you guys:

The Domain/ site owner is : Ms. Anushka Shrivastav (Mobile : +91-[protected]) Registered email ID: [protected]@gmail.com

I'm filing a suite against her, she usually keeps this no. off but is paying for her domain regularly.

Advice: REgister an FIR at "The Katargam Police Station, Surat & Ministry of Consumer Affairs" also drope her an email and send the complaints to the Registrar of website i.e. [protected]@godaddy.com and their Payment gateway owner [protected]@instamojo.com reporting out the fraudulent incident which might help .

You can reach out to me at [protected] and lets find out who all are a part of this SCAM.

Nikhil Tekwani

This is a fraud company and am looking for means to take action against them.
pl let me know if you have any idea about how to go ahead with it.

Hi,

Even i have ordered last day and have done full payment.Please let me know, if any one has received product after ordering it from Website.

There is no response from the company to numerous emails to process the refund.
Any idea where to lodge a legal complaint?

I have ordered bags set for 2500/- rupees, 12th Nov and paid the amount by net banking, message received for confirmation, ten days after item sent message displayed in the site, but till now no information regarding the dispatch. No phone number, no live chat messages, no email from their side. Could not reach them in any way. If any body having any information please pass on. People living in Gujarat can ask them in person.

Placed order on 3rd November, not received my order till now or not received any communication from bagsplanet

placed order on 13 november order, order Id #7860..but did not received till now...sent messages on Live chat and email...is this a fake website...and I paid amount through debit card...

What the hell? Pkaced order in 17th November and No communication from them. ...paid through online payment. And no information from them. ..

Bags planet is fraud company spread the message on fb and save money other pepole, i was same face same problem, spread
English View original message
BagsPlanet
Thank you for your interest in BagsPlanet products. For details of order and its current status refer to below details. Note- New Order or Return is processed after complete verification from concerned departments for payment and stock availability.

To view your order click on the link below:

https://bagsplanet.in/index.php?route=account/order/info&order_id=6497

Order Details
Order ID: 6497
Date Added: 10/11/2017
Payment Method: Online Payment
Shipping Method: Free Shipping E-mail: bhakti.[protected]@gmail.com
Telephone: [protected]
IP Address: 123.201.82.163
Order Status: Placed, Approval Soon
Instructions
Payment successful for instamojo payment ID: MOJO7b10005A18630113
Payment Address Shipping Address
bhakti desai
98/1, A, B, Golandaz Building.Golandaz Street, Nr Popat Mohallo, Nanpura.
Surat 395001
Gujarat
India bhakti desai
98/1, A, B, Golandaz Building.Golandaz Street, Nr Popat Mohallo, Nanpura.
Surat 395001
Gujarat
India
Product Model Quantity Price Total
Croc Effect Cabin Trolley Set 3Pcs
- Color: Brown CBG085 1 ₹2, 127 ₹2, 127
Metal Ring Brown Tote
- Color: Brown FDP02234B 1 ₹399 ₹399
Sub-Total: ₹2, 526
Free Shipping: ₹0
Total: ₹2, 526

IMPORTANT ! TO EVERYONE WHO HAS BEEN SCAMMED BY THIS CHEAT WEBSITE BAGSPLANET.IN

This website is fraud and so are the sellers running it. To request a refund, please goto https://support.instamojo.com/hc/en-us/requests/new and put all the details of the transaction (including ID etc. from the SMS you would have received for this payment from Instamojo).

And explain them how this seller is has defrauded you. This site would be banned from accepting payments and your money refunded ASAP .

I am in the same situation too. Order no. 10941 dated 21st Nov 2017 & paid ₹2, 127 for 2 products. I received the mail confirming the order & dispatch date between 6 to 9th Dec 2017. Till now not received the products & they are not replying to the enquiry mail.

pl visit:
http://consumerhelpline.gov.in/user/index.php

and lodge your complaints giving all details and pdf copies of order confirmation emails received from bagsplanet.

Is there any body whose refund is done from support of instamojo

The Domain/ site owner is : Ms. Anushka Shrivastav (Mobile : +91-[protected]) Registered email ID: [protected]@gmail.com

I'm filing a suite against her, she usually keeps this no. off but is paying for her domain regularly.

Advice: REgister an FIR at "The Katargam Police Station, Surat & Ministry of Consumer Affairs" also drope her an email and send the complaints to the Registrar of website i.e. [protected]@godaddy.com and their Payment gateway owner [protected]@instamojo.com reporting out the fraudulent incident which might help .

You can reach out to me at [protected] and lets find out who all are a part of this SCAM.

Nikhil Tekwani

Hi, I am vanaja I have ordered on 29.11.17 - Order ID: #14441 and made online payment of Rs. 1588/- & last communication from them was on Dt: 08.12.17 . But till now I have not received any shipment received. After lodging complaint received call from the number: [protected] and i am going to receive my order very soon. Still this site is in active mode, how many people are losing their money. Please do something.

29/11/2017 Placed, Approval Soon Payment successful for instamojo payment ID: MOJO7b29005A84487737
30/11/2017 Approved (Dispatch after 5 days) @ 30/11/2017
(Expected Dispatch Date is 6th Dec'17 to 8th Dec'17)
Consignment shall be dispatched/shipped after 5 working days from our end. Prior intimation shall be shared with you before Delivery.
[protected][protected]--

The placed order details/status can be viewed after logging in your BagsPlanet Account.
Click To Access Your BagsPlanet Account - https://goo.gl/AYYwQz
(Use Your Registered Mail ID and Password used for creating the BagsPlanet Account. In case if you have forgot your login password, kindly click on the link of FORGOT PASSWORD provided in the Login Form and you will be able to receive the default password in your registered email)

Further for more information about shipment and delivery kindly refer to the link https://goo.gl/4S2k6F
08/12/2017 Dispatched Dispatched @ 07/12/2017
(Expected Delivery Date is 15th Dec'17 to 19th Dec'17)

Consignment DISPATCHED/SHIPPED from our end, Prior intimation shall be shared with you before DELIVERY.
[protected][protected][protected]

The placed order details/status can be viewed after logging in your BagsPlanet Account.
Click To Access Your BagsPlanet Account - https://goo.gl/AYYwQz
(Use Your Registered Mail ID and Password used for creating the BagsPlanet Account. In case if you have forgot your login password, kindly click on the link of FORGOT PASSWORD provided in the Login Form and you will be able to receive the default password in your registered email)

Vanaja

Order Details Order ID: #10866 Date Added: 21/11/2017 Payment Method: Online Payment Shipping Method: Free Shipping Sent from my iPhone On 29-Nov-2017, at 12:11 AM, BagsPlanet wrote: Order ID: 10866 Date Ordered: 21/11/2017 Your order has been updated to the following status: Dispatched To view your order click on the link below: https://bagsplanet.in/index.php?route=account/order/info&order_id=10866 The comments for your order are: Dispatched @ 28/1

Today they called me from Gurgaon from below number

+[protected]

And asked for my debit card details for reimbursing money, I asked why u need debit card details for transfer

I can give you my ACOUNT number for transfer and they cut the line

Fraud is increasing day by day and now they want my debit card for more payment and fraud

Pl open the payment acknowledgement email received from Instamojo and select 'Request a Refund' option there. Fill in all the details, Instamojo will coordinate with bagsplanet and arrange for refund.
I have received the refund after about a week of request and after about 1.5 months of order.

Sir I placed an order on bagsplanet.in of Rs2127, my mobile no.is [protected] and email is [protected]@gmail.com.I ordered a croc bags of 3set and I also requested a return but there is no reply from them...sir please contact

Same thing happened with me this bagsplanet.in is fraud .till now they have nt deliveed my order .it is a fake wrbsite

Why didn't anyone think this would be fraud.. I had a feeling abbr decided to check up.
My first doubt wad because no COD
Second who would give you such expensive freebies and above that a discount.
I future kindly check if you have a doubt.
I honesty hope you all get your money back and pls advise others not to get into such scams.. although the bags displayed were very beautiful

Sri i have made payment through debit card to bags planet for delivery of bags on 05th nov 2017. Given time period is over still not received product. My order id is #13135.
I want to know when I get my product otherwise send me back my payment through my account.
T

Sir i have ordered set of three bags from bags planet. Expected delivery was between 6th to 10th january but it has not reached yet.Please do some thing for us.Id=17439

i have order 4 pic bag from BAGSPLANET web site .but order not deliver in my addres i have despoited amount for this web side, so plz i want my order or refund amount,
my order ID no is -13790
date-28.11.2017
amount- 1958rs so please refund my amount
my payment transaction id is MOJO7b28005A79961247 BY INSTAMOJO

my contact no kalpesh nagar-[protected]

thanking you