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Bagsplanet Complaints & Reviews

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Updated: Aug 5, 2022
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Bagsplanet reviews & complaints page 5

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5
5th Dimension Technologies
from Hyderabad, Telangana
Jan 4, 2018
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Address: Meerut, Uttar Pradesh
Website: Bagsplanet.in

I ordered set of 2 bags from bagsplanet after seeing their advert on instagram. Am such a fool that even after seeing that they don't have cod option for payment i just ordered. Payment was made via instamojo. On 23rd dec 2017 i got email from them that the order is approved and the shipment will be dispatched by jan 2nd. Order 18673. After that email no communication from them. No contact number and no online help. Hard earned money is looted by online fraudsters. Any way to catch them?
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    S
    shalspals
    from Milak, Uttar Pradesh
    Jan 4, 2018
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    Website: bagsplanet

    Its been very long when i ordered bags from bagsplanet. There is no update or no response on the order no - 15570 ordered on 16/12/2017. Tried to contact on mail as well but that too got wasted. Money was already paid online at the time of order. It seems to be a fake website just to snatch money from people. There should be some strict action against this website and our money should be refunded back.
    Ordered a suitcase set from bags planet, made payment online of rs 2127/- on of Dec 7 2017 Message of order placed n their delivery by dec 23rd to 27th, 2017 message was received. But till today I have not rcd my bags or any communication.most cheating web site https://www.bagsplanet.in/
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      V
      Vidhiiii
      from Noida, Uttar Pradesh
      Jan 3, 2018
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      #order no. - 14245
      I have ordered 3 bags online from bagsplanet.in and the amount is prepaid of rs.4875. But i have not yet received my products and the order was placed on 29th november 2017. They are not responding to my queries and there is no information regarding products. It is highly inconvinent for me so i would like a refund or the products as soon as possible. Its a request that certain action must be taken against this company.
      I made an order of a set of bags worth 2021 rupees on 21/11/17. They have received payment on the same day and gave the delivery date as 6th to 9th December 2017. But neither are they responding to my emails, nor have I received my order. Hence I am forced to believe that it is a fraud company. I want refund of my money.
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        S
        spandanay
        from Bengaluru, Karnataka
        Jan 2, 2018
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        Website: bagsplanet.in

        I have placed an order (13857) on nov 28th. I got a mail from this team on dec 6th that the product is dispatched. After dec 6th, there are no updates. Sent many mails to bagsplanet. [protected]@gmail.com.
        Lately i felt that this site is fake and so their email-id is pointed to gmail instead of any company domain.
        I request this team to please verify this site existence and ban this from internet so that other buyers will not be cheated.

        I tried to add feedback and go for live chat.
        Feedback, always goes for some approval and live chat is always offline.
        Jan 01, 2018
        Yash Javiya's response
        Our order is not delivered yet
        Our order is not deliver yet

        product dispatched but not delivered even after 1 month - Comment #2963012 - Image #0
        product dispatched but not delivered even after 1 month - Comment #2963012 - Image #1
        product dispatched but not delivered even after 1 month - Comment #2963012 - Image #2
        I got my refund with the help of "Kamthania Law Firm"
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          T
          Twinkle JAGANI
          from Amod, Gujarat
          Jan 1, 2018
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          Address: Rajkot, Gujarat, 360005

          On 6/12/2017 i have ordered online bags from bagsplanet and according to the bagsplanet website we have to pay online, no cod is available. I made the full payment by credit card. And the application shows that it has been dispatch and will reach us on or before 27/12/2017. But till now no response after several reminder through mail they haven't replied only automated reply come that your query will be revert within 24hrs but no reply after that no contact no has been given in website. My order id is 15323 and have a total of ₹2, 127/-. Kindly take actions so that i can get my money back and no other customer is cheated in future.
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            N
            Nyamatulla Khan
            from Madurai, Tamil Nadu
            Dec 29, 2017
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            Address: 250001

            I had ordered products of amount 4277. They are linked with payment wallet called "instamojo". I paid the amount through instamojo. But i have not received the products. I have written to their consumer support also. But i did not get any response. They are cheating customers. Please take necessary action against this company.
            Order number: 11679 and 11684
            Date: 23/11/2017
            +1 photos
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              P
              Priyanka##
              from Wankaner, Gujarat
              Dec 27, 2017
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              Address: Ahmedabad, Gujarat
              Website: bagsplanet.in/index.php?route=product/category&path=88

              My order id: 7858
              Date ordered: 13/11/2017

              The order was confirmed on 13th november 2017 via debit card payment amount is 1558/- and order dispatched a few days later but its been over a month and i havent received it yet.
              I have sent multiple emails and inquiries but they have never responded with any answer. They don't even have a phone number on their website. They have essentially stolen my money. I want a complete refund of my money.

              Please do need full.
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                M
                Murthy555
                from Rajahmundry, Andhra Pradesh
                Dec 27, 2017
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                Address: 395004
                Website: bagsplanet.in

                I have placed an order on site bagsplanet i have purchased aspiring trolley duffle set 4pcs - color: brown from here paid online 1860 rs but did nt got purses till now. There are not even replying to my mails.. No contact number. Plz do something help me
                Order id: # 14138
                Date added: 28/11/2017 payment method: online payment
                Shipping method: free shipping

                Address:-
                Bagsplanet
                21/1, hari corporate building, katargam, surat, gujarat 395004, india

                Office hours
                Monday to friday : 10am-6pm
                Saturday, sunday : weekend off
                Customer support : 24*7 online

                Write to us
                [protected]@bagsplanet.in for more info, share your query with us via live chat

                Dear sir,

                Please take an action and return my money early as possible

                Thanking you,

                K. N. Murthy
                Mob: [protected]
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                  A
                  Aakriti Nishchay Batra
                  from Noida, Uttar Pradesh
                  Dec 27, 2017
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                  Order id: 10863
                  Date ordered: 21/11/2017

                  Your order has been updated to the following status:

                  Dispatched on 28th nov, 2017 with the following link that includes the tracking order details
                  https://bagsplanet.in/index.php?route=account/order/info&order_id=10863

                  Expected delivery date is 6th dec'17 to 9th dec'17

                  Other than this stupid mail i havent received anything. Really need to know where is my order and what about the money that i have paid.
                  My order no.7400 dt. 12.11.2017 not yet delivered despite repeated mails. Looks like this is a fraud company and legal action needs to be taken in social interest.
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                    R
                    rkmahajan
                    from Indri, Haryana
                    Dec 25, 2017
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                    This is to bring into your kind notice that i have ordered 4sets of trolley model code cbg078 from bagsplanet.in on 22 nov 2017.. My money hase been paid via canara bank, amount paid was ₹1860 to mojo7b22005a65454882 their payment id. My order num was 11332. Delivery date was expected to b 7dec 2017 and today is 25dec. I have written many mails to them but there was no reply. Plz help me to get refund. I will b highly oblige to you.
                    I have made payment through debit card to bags planet for delivery of bags on 12th November 2017. Given time period is over still not received product and there is no contact details on google and address given on site is not physically available my order id is #7306 & # 7300
                    I Have asked for Refund but no reply from company.
                    Thanks
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                      C
                      Chappidi Suryanarayanareddy
                      from Hyderabad, Telangana
                      Dec 25, 2017
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                      Address: Anantapur, Andhra Pradesh, 515001
                      Website: [email protected]

                      On seeing an attractive adv in facebook
                      About bags planet i placed one order
                      For one set of cabin baggage on 25th nov 2017. Also i paid lrs:2, 127/= thro my andhrabank credit card. The company mailed the following details to my mail id.
                      Order id:12661 dt despatched 4th dec 2017. Expected delivery:11th to 14th dec.
                      As i have not received the product as assured i sent number of mails to them but no response. What's my next action please guide me...
                      Dec 25, 2017
                      Updated by Chappidi Suryanarayanareddy
                      Order ID 12661 not receive
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                        K
                        keshu Lohia
                        from Guwahati, Assam
                        Dec 23, 2017
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                        Address: 395004
                        Website: www.bagsplanet.in

                        On 19/11/2017 i have purchased online bags (Croc effect cabin trolley set 3pc) according to the bagsplanet website we have to pay online no cod is available after payment done by us the order no and payment details has been come to my mail and as they have given the mail on 28/11/2017 that material has been dispatch and will reached by us on or before 8/12/2017 but till now no response after several reminder through mail they haven't replied only automated reply come that your query will be revert within 24hrs but no reply after that no contact no has been given in website.

                        My order id is 9891
                        Website :- www.bagsplanet.in

                        I want my order to be completed.
                        +3 photos
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                          G
                          Gurusamy Marimuthu
                          from Chennai, Tamil Nadu
                          Dec 23, 2017
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                          Address: 600020
                          Website: Bags planet

                          On seeing an attractive adv in facebook
                          About bags planet i placed one order
                          For one set of cabin baggage on 28th nov 2017. Also i paid lrs:2, 127/= thro my hdfc bank credit card. The company mailed the following details to my mail id.
                          Order id:13785. Dt despatched 6th dec 2017. Expected delivery:13th to 16th dec.
                          As i have not received the product as assured i sent number of mails to them but no response. What's my next action please guide me
                          Dec 23, 2017
                          Updated by Gurusamy Marimuthu
                          No Improvement I wonder how Facebook is entertaining such bogus company
                          I think the Facebook also is responsible for such cheating
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                            S
                            sarabjit mahajan
                            from Delhi, Delhi
                            Dec 22, 2017
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                            Address: 147201
                            Website: [email protected]

                            I had ordered set of bags from the bagsplanet site through online shopping. The order # is 10031 dated 19th nov 2017. The payment was done through debit card.

                            The delivery date for the package was 08th dec 2017.

                            Post 8th dec, i have sent mails to their official mail id as mentioned on their site & on the confirmatory mail received in my inbox. These mails are unresolved.

                            The customer care cell is always offline.

                            I have now started suspecting on the integrity of the site.

                            The copy of one such mail sent by me is attached.
                            +1 photos
                            I've not received my order till now which ive ordered it on 3/11/3017.Its nearly 2months but yet I didn't receive my order. I've mailed them more than 20times but I didn't receive any replies from them. Can u please help in Recovering my money back..

                            non delivery of ordered material - Comment #2958406 - Image #0
                            Order no 11848.payment madr on 23th nov.got a mail on 2 nd dec saying the order has been dispached and will reach by 8-13 dec .hav still not recvd the order.hav sent repeated mails but no reply.if i go to the complaint section there is no contact no given there .on tracking the order they say no order has been made from this mail id
                            No update for the Order ID: 5415, Date Ordered: 07/11/2017, Date Dispatched: 15/11/2017 Amount paid -Rs. 2127 . The order not received yet.It is more than one month. No contact mobile number is given on the website to coordinate and no reply for the emails and reminders.How to get the refund ?
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                              R
                              rajnish59
                              from Unnao, Uttar Pradesh
                              Dec 22, 2017
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                              This is to state that i have placed order for three pc trolley set and made payment rs 2021-00 on line and payment id by istamojo is mojo7b10005a18659694 dt 10-11-17 and on 18-11-17 i got mail that my order is dispatched order id 6696 and will be delivered within 9-to 11 days but so far i have not received the same and no any reply for my mails

                              Rajnish puri
                              Shant vihar, mission road,
                              Pathankot. Punjab
                              I ordered on 25 nov 2017 still not delivered no reply on email no communication no contact no
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                                A
                                Arpitchugh
                                from Agra, Uttar Pradesh
                                Dec 22, 2017
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                                Address: Surat, Gujarat, 395004
                                Website: www.bagsplanet.in

                                Domain ID:D[protected]AFIN
                                Domain Name:BAGSPLANET.IN
                                Created On:03-Sep-2017 15:08:27 UTC
                                Last Updated On:02-Nov-2017 19:21:09 UTC
                                Expiration Date:03-Sep-2018 15:08:27 UTC
                                Sponsoring Registrar:GoDaddy.com, LLC (R101-AFIN)

                                Registrant ID:CR[protected]
                                Registrant Name:Anushka Shrivastav
                                Registrant Organization:BagsPlanet
                                Registrant Street1:21/1, Hari Corporate Building, Katargam
                                Registrant City:Surat
                                Registrant State/Province:Gujarat
                                Registrant Postal Code:395004
                                Registrant Country:IN
                                Registrant Phone:+91.[protected]
                                Registrant Email:[protected]@gmail.com
                                Admin ID:CR[protected]
                                Admin Name:Anushka Shrivastav
                                Admin Organization:BagsPlanet
                                Admin Street1:21/1, Hari Corporate Building, Katargam
                                Admin City:Surat
                                Admin State/Province:Gujarat
                                Admin Postal Code:395004
                                Admin Country:IN
                                Tech Phone:+91.[protected]
                                Email:[protected]@gmail.com
                                Tech ID:CR[protected]
                                Tech Name:Anushka Shrivastav
                                Tech Organization:BagsPlanet
                                Tech Street1:21/1, Hari Corporate Building, Katargam
                                Tech City:Surat
                                Tech State/Province:Gujarat
                                Tech Postal Code:395004
                                Tech Country:IN
                                Tech Phone:+91.[protected]
                                Tech Email:[protected]@gmail.com
                                Name Server:NS17.DOMAINCONTROL.COM
                                Name Server:NS18.DOMAINCONTROL.COM
                                +1 photos
                                Dec 22, 2017
                                Updated by Arpitchugh
                                Order Details Order ID: #10866 Date Added: 21/11/2017 Payment Method: Online Payment Shipping Method: Free Shipping Sent from my iPhone On 29-Nov-2017, at 12:11 AM, BagsPlanet <bagsplanet.[protected]@gmail.com> wrote: Order ID: 10866 Date Ordered: 21/11/2017 Your order has been updated to the following status: Dispatched To view your order click on the link below: https://bagsplanet.in/index.php?route=account/order/info&order_id=10866 The comments for your order are: Dispatched @ 28/1

                                Dec 22, 2017
                                Updated by Arpitchugh
                                No Delivery of goods till date 21.12.17

                                They are fraud mad cheaters
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                                  D
                                  Dishuu
                                  from Basi, Punjab
                                  Dec 21, 2017
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                                  Website: www.bagsplanet.in

                                  I purchased bags croc effect cabin trolley - set 3pcs from bags planet from thier official website.

                                  This purchased was made on 29th oct'17.
                                  I got order id as order id: #1796

                                  The items were not received by me yet and the status is still showing expected delivery in 72 hours. Whenever i mail them for enquiry they always reply with same message that they will revert to you in 24 hours. Very disappointed ☹️
                                  Order id - #1796
                                  Amount - ₹2127
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                                    L
                                    Lalit Oswal
                                    from Morjim, Goa
                                    Dec 21, 2017
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                                    Address: Pune, Maharashtra, 411048

                                    Subject: bags ordered not delivered
                                    My name: lalit oswal
                                    My city: pune
                                    My state: maharashtra
                                    My complaint against: bagsplanet
                                    Complaint category: online shopping
                                    Claim amount (Approx.): 2021
                                    My complaint description:
                                    I had ordered set of 3 bags order 13747 in november after repeated emails received an email that bags dispatched, till today i have not received them.
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                                      J
                                      from Nagpur, Maharashtra
                                      Dec 20, 2017
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                                      Address: Surat, Gujarat, 380021

                                      Even after paid the full amount to bags planet vide order id: 8169 dtd 14/11/2017, the delivery has not been made by the company. I have reminded several times, but bagsplanet still has not replied or replied even. Kindly take up the matter strongly with bagsplanet and do the needful so that my ordered bags can be delivered to me. Bags planet has already taken the payment against this order, but not has delivered me the said bags even after more than a month.
                                      I have not received the order made on 28/11/17 order no #13719. Promised timescale is 16/12/18 still not yet received. Please do block the website for further purchase or help us get the delivery at the earliest. The status shows off is already dispatched and it is still not delivered. There is no contact number to call at least.

                                      not received the delivery of order id 8169 dtd14/11/2017 from bags planet - Comment #2955286 - Image #0
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                                        M
                                        manalishah
                                        Dec 20, 2017
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                                        Address: 411048
                                        Website: bagsplanet.in

                                        Order details -
                                        Order id: #6826
                                        Date added: 10/11/2017 payment method: online payment
                                        Shipping method: free shipping
                                        Amount - 1450/-

                                        Today, it has been a month now. Neither they have provided customer care number nor they are replying to the emails. The company is fraud.. Please take strict actions to refund the customer money.

                                        Their mentioned address is;

                                        Bagsplanet
                                        21/1, hari corporate building, katargam, surat, gujarat 395004, india

                                        Office hours
                                        Monday to friday : 10am-6pm
                                        Saturday, sunday: weekend off
                                        Customer support: 24*7 online

                                        Write to us
                                        [protected]@bagsplanet.in for more info, share your query with us via live chat
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