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Bajaao Complaints & Reviews

www.bajaao.com

1.4

Updated: Feb 24, 2024

Complaints 100

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27

Unresolved

73

So far, so good. Bajaao is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bajaao will keep up the work and continue to help more customers with their concerns even better 🤝

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Products quality

Apology for accidently placing order and cancelling it

MD39C Acoustic Guitar - Order not delivered

Ibanez MD39c Acoustic Guitar

Refund pending since 14 days | Ticket No:6379015863 | Order ID 371221

Most useful reviews

Apology for accidently placing order and cancelling it

Refund pending since 14 days | Ticket No:6379015863 | Order ID 371221

Bajaao.com is unable to deliver the product and now not initiating the refund.

non refund of money paid against order

Product not dispatching since 15 days. Customer care not responding

Unprofessional and Unethical Business cheating people

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Product not dispatched after claiming warranty

Bajaao reviews & complaints page 5

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Address: Mumbai City, Maharashtra, 400087

Website: www.bajaao.com

I got good offer in the product. It was actively delivered in a good packing.

However there was a minor issue in the guitar which was delivered - there is a buzzing sound very clearly audible in the 2nd & 3rd frets of 1st, 2nd and 3rd string (And also in some of the frets of 6th string). Hence i thought of replacing the guitar through their 14 days replacement policy. I was aware that they have a policy that if you want a replacement/return,...

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Address: Mumbai City, Maharashtra

Website: online shopping for musical instruments

Order# 59067

I ordered fender squier affinity series fat strat guitar in mirror black color a week ago from bajaao... Order was confirmed.. Didn't get it delivered, so called the customer service and they said we don't have this guitar in stock.. You can cancel the order and buy a different one.. If you don't have then why didn't you call and informed me earlier.. I'm waiting like a fool for last 7 days... And if you don't...

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Address: 600054

Website: www.bajaao.com

I ordered a latin percussion lpcaj-pad cajon pad from bajaao.com on mon, apr 4, 2016 at 4:20 pm. I was waiting for the product as it was on offer for 760.00 and with the delivery charges it was rs810.00. The tracking link showed it is in transit to ware house for 2 days and on 6th april i get a call saying they dont have the product and if i wish to buy another product, i said no i dont want other product, they cancelled my order by saying...

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Address: Thiruvananthapuram, Kerala, 695018

Website: www.bajaao.com

I have ordered a Roland RD-300NX Stage Piano with order no 48731 it was an 55% offers from bajaao, I had telephonic conversation with bajaao customer care and confirmed the order with EMI option, before I proceed they have send a link and confirmed reply from their end, but I tried to proceed I’m not able to proceed and also I contacted several times on phone and mail, Due to my high demand of the product suddenly they increase the price...

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Address: Darjeeling, West Bengal, 734214

Website: Bajaao.com

I ordered a guitar from Bajaao . They first claim to send my product within 5-days but the product was never delivered.I waited for 30 days . Now when I cancelled the order and asked for refund they are again making me wait. With their reputation of fraudery I don't feel safe. I feel very helpless. My order number is 33504 ....

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Address: Mumbai City, Maharashtra

Website: www.bajaao.com

Dear All, Please avoid online portals like 'Bajaao.com' completely. I am going through a ordeal of online order with them now a days. I ordered a product for my son on 24th Dec and to my amazement I am still waiting for it. Even I had paid Rs.150 for priority shipping. I have made 2-3 STD calls to their Mumbai office and nothing came out. Their customer care staff members are trained liers and infact they do not have any intention to...

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Address: Mumbai City, Maharashtra, 400053

Website: bajaao.com

I Purchased ADAM Audio A3X 25W Powered Studio Monitor Speakers (Pair) from BAJAAO.COM ON 16 -10-15 ORDER NOS:- 23383, which was supposed to be delivered within 5 - 8 days, but after 31 days there is no sign of delivery no tracking details nothing ...TOTALLY USELESS & UNPROFESSIONAL CALL SERVICE all of them are trained liars. I paid the full amount plus an additional charge for priority shipment....

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Address: Bareilly, Uttar Pradesh, 243001

Website: Bajaao.com

I bought an Marshall amp and a pedal I received the pedal after 20 days after a lot of hassle but i received tracking details of the last item on 10 nov whose tracking no. is not valid .; I have tried calling them but they don't pick . I dont know what to do ....

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Address: 400053

Website: www.bajaao.com

I Purchased ADAM Audio A3X 25W Powered Studio Monitor Speakers (Pair) from BAJAAO.COM ON 16 -10-15 ORDER NOS:- 23383, which was supposed to be delivered within 5 - 8 days, but after 22 days there is no sign of delivery no tracking details nothing ...TOTALLY USELESS & UNPROFESSIONAL CALL SERVICE all of them are trained liars. I paid the full amount plus an additional charge for priority shipment....

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Address: Mumbai City, Maharashtra, 400072

Website: www.bajaao.com

I ordered a HOHNER GOLDEN MELODY KEY C M542016 four days ago. it says my product will be shipped within 24 hours. Now i cant track it, my email id supposedly doesn't exist. When i try to call your the no listed on Bajaao website (+[protected], no one picks up. WHAT THE HELL man. I except a reply and my product asap or I will be taking legal action...

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Address: Bareilly, Uttar Pradesh

Website: www.bajaao.com

I ordered an MG15CF Marshall 15W amp and an overdrive distortion pedal sum total Rs 12845 and order no. is 22055. They didn't give me a tracking no. I have e mailed their helpdesk and called at least thrice in buisness hours . I dont know what to do ?...

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Address: Mumbai City, Maharashtra

Website: www.bajaao.com

Sir i have placed an order with order no 19195 and ordered item was Tama VK52KS - GXS Silverstar Custom 5 Pcs Drum Kit on 10 September 2015. Before purchase i had a telephonic conversation with the bajaao.com customer care. They told me that the drum kit is available and they will deliver my order just after i will make the payment. So i ordered the drum kit and after that i contacted them several times on phone on 14 September, 18 September...

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Address: Mumbai City, Maharashtra

Website: www.bajaao.com

Products shipped on 07 Sep 2015 after making advance payments - courier partner was Bluedart. Waybill no. [protected]. Expected delivery date - 12th Sep 2015. Products reached Kolkata warehouse on 10th Sep and since then no response. I sent repeated emails and I was promised delivery withing 48 hours everytime. Without any intimation - they are being sent back to the shipper. What is even alarming is that on the tracking page they have written...

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Address: Bangalore, Karnataka

I purchased a set of electric guitar strings and a set of picks. The total amount was INR 565.00 I don't have online banking facility so I had to travel to the nearest Axis bank (which is quite far!) and made a cash deposit of the same amount in their account. The deposit was successful and it was done before 12:30pm IST on 27th July, 2015. However, I have not received any kind of confirmation from the Bajaao Team regarding my payment. The...

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Address: Kamrup Metropolitan, Assam

I ordered a cort cm10g guitar amplifier on 23rd may 2015(order no: 10046).The product was meant to be shipped within 3-5 days but its been 10 days but still no shipping information.Few days back one of their sales engineer assured me that it'll be shipped on 30th may.I have lost my patience and i demand full refund....

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Address: Mumbai City, Maharashtra

Dear sir, I had order a Stag classical guitar and paid a sum of Rs. 4, 999/- through net banking and on receipt of the said amount, the said online shop registered my order vide no. 2572 dtd.31.12.2014 and promise to deliver the item order for. On 13.1.2015, they cancelled the order due to their own difficulties and promise to refund the consideration amount of the said guitar. By an e-mail the said online shop intimated me that on 15.1.2015,...

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Address: Hyderabad, Andhra Pradesh

I have Ordered a Professional Mic Bundle from this website(www.bajaao.com) worth Rupees 19000. Order #[protected] Ordered Date: 5/9/2014 Once the product is shipped they are supposed to send me the Tracking Number along with the Link of courier service. I was fedup calling them everyday more than thrice and they never pick up. Also I always called them in the business hours. At last one customer service rep picked up the call...

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Address: Mumbai Suburban, Maharashtra

www.bajaao.com is really dumb company.I wanted to purchase some dj device after browsing their site.They mentioned that they have a So called "product specialist" who can help you in any product.Turns out whenever you call the help line number somebody pics up the phone and says the product specialist is on leave or has gone out for lunch or busy in meeting.Every time i used to call once or twice in a week for inquiry on the product...

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Address: Andhra Pradesh

I oredered speaker from their site by paying Rs 9500 through my debit card on 5th April.
My order number is 7111.
It has been more than 45 days and the product has still not showed up. I called them many times and but they will offer one excuse after another. Now they have become novel in their excuse. They say they have shipped the product gave me DTDC courier tracking number M62497913 on 16th May. DTDC site says that order...

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Address: Nagpur, Maharashtra

Dear Bajaao team,

You claim to have sent me my guitar on the last monday 20/10 but i dont think so. When I try to track down the guitar's consigment number D04022287 , the site says, "The consignment does NOT exist." Please note that every other consignment, from D04022280 till D04022295 exist and is dispatched. It shows that they are en route. ONLY mine appears not to exist. When I called DTDC nagpur , they...

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