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Bajaao Complaints & Reviews

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1.4
Updated: Feb 24, 2024
Complaints 100
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27
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73
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Bajaao reviews & complaints page 4

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S
Surendra Babu. S
Jun 15, 2020
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vault vcm and behringer pac

I have ordered vault vxm and behringer pack on 12 june. The order number is
248456.

When i try to followup for the order status, the website never opened.

The customer call never picked up the call. It goes to voice message and gets disconnected.

I have raised a complaint against the same and the complaint number given by the company is [protected]...
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P
Pushkar888
Jun 15, 2020
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Not returning damaged guitar order no:- 241694

Address: Bajaao Music Private Limited, Hightech Plaza, Unit - 2, Ground Floor, VLCC compound, Shanti Nagar, Mahakali Caves Road, Andheri (E), Mumbai - 400093

I orderd my guitar Vault EA 20 from bajaao on 26 may.It arrived on 12 june and in damaged condition.I reached to them and reported about the incident.But despite saying that they will arrange pickup and return the guitar they have not arranged anything yet neither they are being attentive on this issue.
Order no-241694
Ticket No:[protected]...
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A
adityabxj296
Jun 7, 2020
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Long delay in product delivery.

Address: Bajaao Music Private Limited, Hightech Plaza, Unit - 2, Ground Floor, VLCC compound, Shanti Nagar, Mahakali Caves Road, Andheri (E), Mumbai - 400093

I placed an order on bajaao.com on 10/05/2020 (Order was done through online payment). Parcel was sent through delhivery ground. According to tracking details it was shipped. Now its been around one month and till now bajaao.com and delhivery ground has not provided any information regarding the delivery. I talked two times with bajao customer service they did not provide any information, they said they will arrange a call back from someone...
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K
Krushna Panda
Jun 4, 2020
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Not delivered

I ordered an ukulele on 21st may 2020 on bajaao. My order id is 240083. I placed the order on 18th may 2020 and it was dispatched on 23rd may. Today is 4th june 2020 and the order has not yet delivered. No update on tracking since 25th may 2020.
It was shipped via xpressbees with awb no -[protected].
Courier's customer service no not working and up on calling bajaao customer service, everytime they says a complain has been...
+1 photos
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S
sunder95
from Mumbai, Maharashtra
Jun 1, 2020
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Order dispatch date is constantly being delayed.

I ordered some accessories for my guitar on bajaao. My order id is 238630. I placed the order on 18th May 2020 around 2:30pm and today is 2nd June 2020 and the order has not yet been dispatched. First the estimated dispatch date was 29th May 2020, then later the date was changed to 3rd June 2020 and now they again changed it to 11th June. What is going on? Do they even have the products in stock or are they just accepting orders and waiting...
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A
Abhishek_13
May 30, 2020
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deliver my package please

Hi, bajaao
I have booked guitar on 19th may 2020.
Today is 30th may 2020 and on delivery date is not decided, i have checked on fedex tracking site
I have paid for my product,.
Please i respect your work but you should respect customer time.
Deliver my package please...
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N
Nikhileshwar
May 20, 2020
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Product not shipped

Address: Bajaao Music Private Limited, Hightech Plaza, Unit - 2, Ground Floor, VLCC compound, Shanti Nagar, Mahakali Caves Road, Andheri (E), Mumbai - 400093

I have purchased few items on 6th may 2020 from bajaao.com where it is written on every product page that they are shipping in 5 to 7 days.
When i checked the status of my order after few days it was showing that the product will be shipped on 21 may 2020 so checked the order status again after few days then the shipment date was changed to 27 may 2020. And today it is changed again to 7june 2020.
They should ship the product...
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H
Himanshu Sarma
from Mumbai, Maharashtra
Aug 25, 2019
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given used product

Address: Aec campus,jalukbari, ghy-13, Kamrup Metropolitan, Assam, 781013

I had ordered a fender rumble bass40 for my jampad and yesterday i received it but when i unboxed it i found all the switched, knobs and cables were too old.. With dirty stains on it..
And then i saw the power cable plug was also broken.. I couldnt check it also..
I had called..
They said they will talk in this matter monday..
But i want my money back.. And they can take up the product whenevr they want..
Because.....
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D
Dipankar Debnath 1970
from Kolkata, West Bengal
Nov 13, 2018
Resolved
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Resolved

casio sa47 mini portable keyboard with power adapter

I have ordered a casio sa47 mini portable keyboard with power adapter from bajaao.com, my order no, is 155470. I received the product on 12/11/2018. When tried to switch on the product i found out that the power adapter is not working. I have tested the keyboard with batteries and it is working fine.

So it is my request to bajaao to kindly arrange for the replacement of the power adapter asap....
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N
nehasansy
from Bengaluru, Karnataka
Oct 31, 2018
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partial order and no speedy response from bajaao

Address: 643231
Website: bajaao.com

Hi...
I placed an order with you no:153208.

It has been 5-6 days since the order has been delivered to me. A lots of items were missing. After calling 'after sales' 4 times i was told on 30 oct that the remainig items will be shipped on urgent basis either on 30th oct itself or latest by 31st oct morning. There has been no confirmation that the remaining items have been shipped until now. This is after i had made full...
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M
max mistaker
from Allahabad, Uttar Pradesh
Jul 26, 2018
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product not delivered yet

Address: Mumbai City, Maharashtra
Website: Bajaao.com

I have ordered a guitar on 10 july 2018 its 26 july now they are not giving me my product i have called them a hundred times my order no is 139749. They are not providing me the details of my product i got to know that my product is in my city lucknow from 21july but they are refusing to give me the pakage please help me i have already paid them the amount but they are not giving me my product...
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pratiknikam
from Mumbai, Maharashtra
Mar 20, 2018
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m-audio av42 studio monitors missing contents

Address: Raigad, Maharashtra, 402104
Website: [email protected]

Respected Sir/Ma'am
I Received M-audio AV42 Monitors Yesterday .In that Box i get Only Monitor, User Guide And Warranty card with Mannual .
Missing Contents :-
1)Acoustic Pads
2)IEC Power Cord
3)1/8 Inch -to -stereo RCA Cable
4)1/8 Inch to 1/8-inch Auxiliary cable
5) Speaker Interconnect cable
Please help to provide it .

Thanks & regards
Pratik A.Nikam...
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S
Sandeep Kumar Adhikari
from Kolkata, West Bengal
Sep 4, 2017
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what a poor service bajaao is showing to me

Address: Mumbai City, Maharashtra, 400099
Website: www.bajaao.com/products/stagg-stb-la10ub-basic-bass-guitar-gigbag

Order no : 104749
Ticket no: [protected]
Sandeepadhikari.[protected]@gmail.com

What a poor service bajaao is showing to me
(Refund my money with delivery charge)
Order date : aug 17, 2017
Delivery date : aug 28, 2017
I purchased 3 different items, 1 is defeated
I send the mail on same day after i received a used and dirty product -
Stagg stb-la10ub basic bass guitar gigbagbr...
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Joyjit
from Kolkata, West Bengal
Jul 1, 2017
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Samson Condenser Microphone not working or damaged product delivered

Address: 733101
Website: www.bajaao.com

From the first day of delivery this product is not working.I complaint about this matter, and there customer service called me and said that i have to uploaded a small video to there mail so they can recognized that problem .but from my mistake that period of time was over.and when i call to there customer care service then ' no. is invalid' or 'dial no. does not exist' said....
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N
Nelson Khiangte
from Aizawl, Mizoram
May 14, 2017
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Failure to deliver and refusal to refund

Address: Mumbai City, Maharashtra, 400099

I've order multiple items(1 Samson SXD5000 Power Amplifier with DSP and four Samson Auro D15 400W 15" 2-Way Passive PA Speaker) from Bajaao.com with my order ID 94690.
I paid them on April 14. However, they couldn't provide me tracking details not correct Courier service name.
Their site listed my order as delivered, but I Have never received it. When I call their customer care, they give me the courier contact number. The courier...
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A
AshwinKumar94
from Gurgaon, Haryana
Nov 29, 2016
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Resolved

Defective product delivered

Address: Pune, Maharashtra, 411040
Website: www.bajaoo.com

My order number 81256, the product got repaired in the very first day after unboxing, it worked well initially for 15mins, then stopped working, i hav premium warranty, i registered a complaint yesterday too, still no response, i feel like returning the product ...contact me asap _ the product costs 4300 rs and it falls repair the very first day ...and why does all the contact phone numbers of bajaoo say wrong number ?? check on that too...
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G
Gnani Raj
Nov 2, 2016
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Order not delivered as per promise

Address: Tiruchirappalli, Tamil Nadu, 621703

I have ordered BehringerPMP6000 Mixer on 14th September 2016. As per conditions it should be delivered with in 14 days. They not yet delivered. I have mailed and called made complaint. Nothing doing. What should I do? I am harrassed by their poor service. I am filing case against them in Consumer Court. They should pay me minimum fine for poor service....
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K
kswapnil
from Mumbai, Maharashtra
Sep 6, 2016
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Damaged product not replaced

Address: 411033
Website: bajaao.com

Dear sir/madam,

I recently ordered acoustic guitar of pluto brand from bajaao.com, my order no, 67946. Firstly delayed the delivery of my privious and put me on hold for more than 5 weeks, i repeatedly called them and kept giving new date to ship the order, however on 16/08/2016 suddenly they told me they cannot process the order as they don't have it in stock and i can go with some other guitar, i even asked him if the guitar...
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J
Jay.n
from Ahmedabad, Gujarat
Sep 2, 2016
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Resolved

Received a Defective Guitar

Address: 382475

I have ordered a Fender CD140SCE guitar from Bajaao.com, My order no, 69655. Firstly delayed the delivery of my order no. 67122 and put me on hold for more than 2 weeks, I repeatedly called them and kept giving new date to ship the order, however on 16/08/2016 suddenly they told me they cannot process the order as they don't have it in stock and I can go with some other guitar.

A little while later on the same day I had Ashutosh...
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A
abhirocks308
Aug 31, 2016
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Defective product in disguise

Address: Ranga Reddy, Andhra Pradesh, 500046
Website: www.bajaao.com

I bought a Cort AD880 which was delivered on 6th Aug. The guitar had a squeaking sound from the main body when I got it. It was not too much but was there I checked the guitar thoroughly but couldn't find the reason for the same.
Few days back I saw the inner bracing was coming out and I am assured that this is the reason for that squeaking noise.
I wrote to bajaao helpdesk with relevant images and video attached and never...
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