[Resolved]  Bajaj Allianz — 1 premium of 1500 rs not reflecting in bajaj allianz life insurance policy

Address:Hyderabad, Andhra Pradesh, 500081
Website:bajajallianzlifeonline.co.in

Dear bajaj allianz team, it is very much shameful to announce that you guys are the biggest frauds i have ever seen. You guys did a fraud with me and still do not care about the customer. I wonder how such a company like yours is surviving in today's customer oriented world. Let me summarize my grief here (Although you don't give a # about customer)

I have a life insurance policy, my policy # being [protected] which started in august 2012 which was 64 months back. As per my bank statement (Which i already sent to your never responding customer mail group [protected]@bajajallianz.co.in), i have paid premium of rs 1500 every month right from the beginning i. E august 2012 to nov 2017 which means till nov 2017, i have paid 1500 rs each for 64 months (August 2012 to nov 2017) which means the total amount paid by me towards bajaj allianz (As per my bank statement) = rs 96, 000 (1500*64).

The strange part is that bajaj allianz is only showing rs 94, 500 as total sum in their database which means they have digested one month premium of rs 1500. I have called your customer care n number of times where n= infinity and every time i got same response that "sir we can not do anything about it. Our back end team will look into it" which they never do as they do not give a # about customer.

Even after me calling you guys many times, you guys never resolved my query and never ever tried contacting me regarding same. I have already provided all my bank statements which proves that every month there is a deduction of rs 1500 from my account. Even after this you do not care about customer. Such a shame for bajaj allianz. The funniest part is whenever i raised concern, you guys closed my request without even informing me and without resolving the issue. I am already pissed off and will be lodging a complaint against bajaj allianz.

I will be sharing my experience on all available social platforms over internet so that people will not be trapped under such frauds. They will be very well aware of bajaj allianz's policy of "customer go to hell" policy.

Anyways today or tomorrow you guys will have to return my money once i lodge a complaint on consumer forum and in police station as well.

If you are at least 1% ashamed of such a poor service then get me my missing premium adjusted in my bajaj allianz account asap although i lost trust and hope on you guys.

Jitendra
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Jan 12, 2018
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2017
Bajaj Allianz Customer Care's response
Dear Sir,

We Apologize for the inconvenience caused. Please share your contact number along with your email address. Our team will connect with you soon.

Regards,
Bajaj Allianz Life Insurance Team.
Dec 18, 2017
Updated by jitendra_rawat
Dear Team, I do not trust you guys as you guys always make fake promises. Although I am providing my contact number and email address but I can write and give you that you guys are not gonna call/email me at all.
Mob : [protected]
email: rawat.[protected]@gmail.com
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Please provide me my insurance copy as soon possible

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