[Resolved] Bajaj Allianz — Bajaj allianz- sarve shakti suraksha

Vineela Meesala

Address:	603116
Website:	www.bajajallianz.co.in

HI,
I have this BAJAJ ALLIANCE- SARVE SHAKTI SURAKSHA with policy number :[protected] and Membership number [protected].
I have submitted my policy documents for Cancellation at TCS Insurance Operations, Thoraipakkam, Chennai on FEB 4th, 2017

I Called on customer care of BajajAllainz on FEB 9th, 2017 and surprised to find that the policy is still active.

How many days will it take to process an account for cancellation.
When exactly will I receive my refund amount.

Hope for speedy process and a reply for this

Thanks
Vineela U

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May 11, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

Bajaj Allianz Customer Care's response Hi Vineela,

Regret for the inconvenience. Kindly share your contact number so that our team can contact you with all details.

Regards,
Bajaj Allianz Life Insurance Team.

Feb 09, 2017

Updated by Vineela Meesala HI BA,
Thanks for reply.
Please reach out to me on [protected]

Regards
Vineela U

Verified Support

Feb 10, 2017

Bajaj Allianz Customer Care's response Hi Vineela,

Thanks for sharing your contact details. We have shared your concern with our respective team. They will contact you at earliest.

Regards,
Bajaj Allianz Life Insurance Team.

Feb 13, 2017

Updated by Vineela Meesala hi BA,
Please check the Bluedart consignment # : [protected], shared by the Chennai branch officer Mr.Suresh.
The documents are couriered and received by Bajaj Allianz Pune office. Please track and let me know the status.

Thanks
Vineela U

Feb 15, 2017

Updated by Vineela Meesala hi BA,
Can you please get back with reply. I did not receive any call back even after 2 days.
Mailed to citi.[protected]@bajajallianz.com to stop ECS, but no reply.
Mailed to [protected]@bajajallianz.co.in & help.[protected]@bajajallianz.co.in for information on policy cancellation, but no reply.

Please tell me, if Bajajallianz will not work on mails.

Thanks
Vineela U

Feb 24, 2017

Updated by Vineela Meesala hi BajajAllianz,

I have paid 179, 733/- in total for this policy and I received only 163, 534/-
Your representative said only 11, 000 will be charged as some cancellation fee and I'll receive 168, 000/- as refund.

But you just gave me 163, 534/- . How many hidden charges do you have.
You seem to have find an splendid corporate way to CHEAT customers.

I will definitely not recommend any BAJAJ product to anyone.