[Resolved] Bajaj Allianz — For television repair | |
Dear service provider This is to inform you that. I have a sony bravia, model no klv-32r412c1n5, (It was under 2 years extended warrenty) on date of 26 jul. I found there was a thin line over there. Then i contact to bajaj allinz claim division policy no og[protected]-00178351, then after two days some your personnel was visit and tells me that its panel was defected it must be replaced. My claim no was oc[protected]-00001234 they take out my television at 07/08/2016 after that today is 20 aug, no follow up from their side, what is the commitment date of delivery, uncertainty can you tell me how much time it will take for that, every time i contact with them and they tells me two more days it will take, i am also working honda at customer care division and bajaj allianz also a big division is this the proper way for customer handling, i shall be highly obliged if you kindly take the necessary step for rectify my problem and immediately return back my television with rectify the problem, waiting for your reply. Thanks & regards Arindam chattopadhyay. Was this information helpful? | |
Sep 23, 2016 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Aug 23, 2016 Bajaj Allianz Customer Care's response Hi, We apologize for the experience you have faced. Our concerned team will look into your issue and update you on the same. Also, we have registered your complaint with us with the Reference no. BA - 1063. You can get back to us at help.[protected]@bajajallianz.co.in for any further queries. Do mention the given reference no. in the subject line of the email. Regards, Bajaj Allianz General Insurance | |
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