Bajaj Auto — Bad customer Service provided

Address:	382418
Website:	www.bajajauto.com

Dear Sir,

As per my complaint and mail ISR- 009943 Ms. Nargis ([protected]) from Amin Bajaj contacted me and tell me to come to Service station.
I went there on 08.09.2016 (09:30 am) and they told me that I have to give bottle test of my Bike. Before conducting bottle test they done Tuning of engine for better mileage.
After doing bottle test they told me that bike is giving mileage of 80 kms/ltr ( After Tuning of Engine).

My actual situation without tuning was not considered but that was not my issue as my bike is tuned now.
My Second Problem is of Battery was drained so they told me that battery need to be charged and it will take 6 hours to charge the battery so I have to keep battery and go without battery.
I went from there without battery and waited for their call till evening. In evening they didn't call me so I called Ms. Nargis ([protected]) asking her about my battery status.
She told me that battery is still showing low so they have to keep overnight charging. I accepted their proposal and told them to call me after completion of process so that I can take my battery back.

I waited for Friday but they didn't call me, Saturday they didn't call me. Sunday is holiday. I called them yesterday but nobody picked up call in morning ( [protected], [protected]) 09:31 am.
I called them in evening and after several ring they picked up call and when I asked about my battery they told me that they will check and revert me back but nobody called me.

Today I went there physically but nobody was present as today is holiday so I called mr. Mihir ([protected]) but he didn't picked up call five times.

So there is total Mental and physical harassment from your dealer for minor problem in my bike.