[Resolved]  Bajaj Auto — negligence for delivery of spare parts

Address:Pune, Maharashtra, 412308

Hello,
This is ankush agrawal.
I have been visiting krishna bajaj service centre (Hadapsar, pune) for quite a long time for spare parts of pulsar rs 200. It has been more than 2 weeks since i ordered those spare parts and i haven't received any update from them also when i give them a call, i receive a reply saying haven't got any parts and why don't i go to other service centre and enquire about it.
This is not the first time. It had happened about 4-5 times till now. Being the largest bajaj service centre and spare parts dealer in entire hadapsar area they never have any spare parts available and if we order them, then, no matter what, you won't receive them for at least a month. And in the end, we have to go to other service centres for enquiry.
All they do is, "sir, you have to go to sai service centre for required spare part", which is actually more than 25km away.
My bike has been in garage for last 2 weeks and again the answer is same. Now even if i want to go and get the spare part, i can't due to lack of time and mode of transport.
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Sep 20, 2018
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2018
Bajaj Auto Customer Care's response
Hi Ankush,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Pulsar
Complaint comments 

Comments

Unsatisfied with ur bike, i wint reccomend ur bike to anyone ns 160 i choosen that bike gor milege ridden 9000 kms worst milege i get only 30kms prr litre

and engine has problems, petrol leaks and battery troubles. ...is anyway to replace the bike if not

i will reccomend everyone 8n my rider group not to go for bajaj bikes...
I take auto from dombivli west near railway station to umesh nagar (mns office )official chrge for this route is 8rs but now days auto driver taking 10rs for this route..plz take nay serious action and they misbave also when i m giving 8rs..auto no mho4dd7777..plz take any serious action

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