Bajaj Electronics — Delivery of Samsung HT HW-K360 free offer with LED 49KU6470 TV

Address:

500047

I am a loyal and existing customer of Bajaj Electronics. We have purchased Bosch Washing machine, P4 Play station etc., from your outlet at Paradise.

This is to inform you that recently we have purchased the subject LED TV
on 02.04.17 (Invoice No.1216/17/S-466) at Bajaj outlet near Paradise circle.
The sales executive Mr Uma shankar, Mob [protected], told us that there is a free offer along with the LED ( HT HW- K360) and the same will be delivered within 10 to 15 days after purchase.

Whenever we used to contact him, he will not respond over mobile. On 18.04.17 again we have contacted him for the same. The sales executive told us that the same is ready and you can take delivery of the same. Since I was out of station on official work, I could not take delivery of the HT. We requested him to send the HT to our home address so that we can pay delivery charges. The gentleman informed that they are very busy with sales of ACs and they cannot deliver the same. He asked us to come personally for taking delivery.

Today (23.04.17) when we got ready to go the your show room, before leaving at 16:25 hrs, when we contacted him, he informed that the same has been given to some other customer and we have to wait for some more time.

If this is the way a company like Bajaj Electronics is serving a loyal customer, I am sorry to inform you that we will not purchase anything from Bajaj in future, if the above mentioned HT is not delivered immediately to my home.

Please look into the matter and do the needful.

email: [protected]@indianoil.in

K. SUDHIR
Dy.Manager
Indian Oil Corpn Ltd.
Hyderabad
Mob : [protected]