Bajaj Electronics — Misleading Consumers

Address:

Bajaj Electronics, Shahali banda,23, SH 5, Rajpal Nagar, Lal Darwaza, Hyderabad, Telangana 500065

Dear Bajaj,

This is to bring to your notice that I have purchased LG washing Machine with loan a/c no. 4000CDGU739291 from Bajaj Electronics Laldarwaza, Hyderabad.

Bajaj Loan Executive is forcefully offering the RBL Credit cards as I have clearly told him that I have 2 credit cards with other bankers and I am not interested in RBL Credit card but still he has selected the option and I am getting the Credit card by courier tomorrow. Anyhow I am not going to accept that docket.

But this is not the way to fool around your customers and while processing our loan we are providing the OTP it doesn't mean that you will do what ever you wish. I am thinking to approach consumer forum with the above issue.

After all this when the product delivered the delivery person is demanding to pay 650/- with no reason when I asked him to take back the product then he took 200 and went away.

I would request you to please take it as a very serious issue and make your employees to respect the customers choice. Otherwise being a consumer we do have other options to buy the things.
where we can have our privacy of OTP and Free delivery option.

Expecting a detailed explanation/Actionable on the above issues. Otherwise you will lost your loyal customers as you can review my loans even in lockdown I have paid all the loans without any break.

Thanks
G.Santhosh kumar
[protected]