Bajaj Electronics — request - for replace mobile immediate effect (lg, - g6, model imei no:[protected])- reg.

hari ramji

from Khammam, Telangana

Address:

Hyderabad, Andhra Pradesh, 501510

Dear sir/madam,

As reference to the above subject, we would like to inform you that, we had brought new mobile (Lg - g6 model, imei no:[protected]) as on 1st oct"2017, but i had got troubled (4th oct 2017) because of mike hearing issue and then we had checked with that vendor for which we had brought from bajaj electronics, vanasthalipuram, and it has been declared that from that vendor this mobile got problem from mike and it has been replaced.

We requested to the vendor to replace this mobile, because i had spent rs 38, 000 /- and i had faced the problem within 3 days. How can we belive to proceed further.

For this resolving purpose i would like to keep a information to the cunsumer form of bajaj electronics.

Kindly consider this mail as major priority to resolve this issue an immediate effetect. If any case this escalation will get failure i would like to move to the cunsumer court.

Please interprenite for getting new mobile within two (Or) three working days. Or else will go ahead moving forward.

This is for your initial intimation.

With regards

G. Hari ramji
Email : [protected]@gmail.com
Mobile: +91 [protected]/[protected]/[protected]

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Oct 16, 2017

Updated by hari ramji Dear Sir,

As reference to the trailing mail, i have coordinating with your concern representative regarding my mobile replacement. But there is no positive response from your good concern.

I had spent Rs 38, 000/- and still i could not able to proceed my personal and official calls. because of this issue i had met much personal disappointment .

This is my final reminder and kindly resolve my issue within a day . or else i have decided to move legel action because of improper response .

Herewith attached Mobile purchasing bill & Consumer complaint DD copy for your kind reference.

Hence i requesting you once again to resolve my issue at immediate effect.

Note : Till there is no response from Bajaj from where i had been brought my mobile. Because of this improper response i would like to move legel formalities.

With Regards

Hariram Ji
Mobile:+91 [protected]

Oct 16, 2017

Updated by hari ramji Dear Sir,

As per trailing mail your service manager is not responding to my calls and then finally I have sent a message to him regarding the issue then he given the reply as " He need approval for replacing the mobile " and he did not given any timelines.

In Bajaj Electronics, Vanasthalipuram, Hyderabad where I had purchase the product, mobile department manager also told us that "If LG given approval then only they will replace the mobile"

I spent my money, time and unnecessarily facing the problems regarding your product and response.

Due to your poor response I decided to do not buy the LG product. Hereby I am finally intimating you to refund the total amount otherwise I will go legally.

With Regards,
Hariram ji,
Mobile :+91 [protected], [protected].

Oct 16, 2017

Updated by hari ramji Still we are not receiving any positive response from BAJAJ ELECTRONICS and LG INDIA