Bajaj Finance — threatening calls from bajaj collection agent

Address:Chennai, Tamil Nadu, 600002

My mother purchased micromax led tv in bajaj finance, chennai, tamilnadu. She paid amount via ecs through her bank account monthly, every month ecs have been cleared properly, but bajaj after clearing all ecs properly, they doesnt give us noc and we approach the company asked them the noc, but unnecessarily they put late charges and delay charges monthly and argued with us to pay the amount, and also after clearing ecs, bajaj auto credited ecs every month and makes unnecessary returns to my mother bank account, we approach the company but no executive responded us properly, but now recently last week a person call to my number and said as he is speaking from madras high court, chennai, he was an advocate, bajaj has filed case against on you and your mother for late charges, by today evening you have to pay rs.10000 or else we both will get arrested and remand for 15 days by your area local police, and the person spoke very vulgarly and indecently to us, my mother was a diabetic and pressure patient. Due to her age factor and illness of her health she is in under treatment, my father left us before 7 years, through my one icome only i was running family and looking my mother.in this situation that bajaj advocate/ collection agent threatened me and my mother and she was got mental torture and depression and stress. Now my mother has hospitalised. We have given complaint about bajaj finance in our local police station. Also kindly please take neccessary action against the bajaj chennai branch and collection agent / advocate who threatened us legally. And resolve our issue and do the needful
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May 02, 2018
Dr. Elango's response
Payment made for platinum rbl credit card 10days before, card is still blocked, please unblock the card immediately.
Complaint comments 

Comments

Hi your customer care service is worst there is no extension for executive member.
It means there is no direct contact number for your firm.
On this bases I am going to complete in consumer Court and tweet about this on social media.
Made payment for rbl platinum credit card 10days back, card is still blocked, I have spoken to the executives but in vain, please unblock the card immediately.
Bajaj finance has unauthorized/wrong ECS debited TPCF[protected] from my Bank account Rs. 117.00. on dated 26/4/18. I have not Authorized this mandate. Lodged complaint to my Bank authorities. Kindly revert the debited amount to my bank account.
Dr.A.S. Mohite
[protected]
Why bajaj auto debit 117/- from my sbi account without any intimation and cause?
Please refund soon to my account.
I had emi card of Bajaj Finserv .but they nevr told me abut it’s hidden charges

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