Bajaj Finserv — Mobile insurance claim

mohd wasim raja khan

from Gurgaon, Haryana

Address:

Jabalpur, Madhya Pradesh, 482002

1. Personal Details – Name-md wasim raja khan
phone number- [protected]
address- R.B-3 Building.no-450/6
Upper line Railway colony Near
shakti dhamm mandir
2. Details of Complaint – product- samsung mobile samsung A8 cost 25800
service name-samsung
serial no-[protected]
invoice no-29/01/2016
complaint number[protected],
[protected]

[protected]@bajajfinserv.in,

[protected]@general.bajajallianz.co.in

3. complaint description- i lost my mobile during travelling in train
at jabalpur station my
mobile is insurance is covered by
bajaj finserv under ALL RISK
INSURANCE but insurance company
not sanctioned my claim
claim application submit on
22/3/2016 claim.no-[protected].
FIR & MOBILE BILL Attached with mail.

+2 photos

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Comments

Nandeesha Jhony

from Bengaluru, Karnataka

Bajaj card not recived
my.mobile number [protected]

arunkumar mishra

from Darwha, Maharashtra

It is to inform you that I have purchased Sony Experia XZ Mobile purchased on 07/05/17, from Sony Centre, Gokulpeth Nagpur having All Risk Insurance of Bajaj Allianz General Insurance bearing policy no OG[protected]-00000623 .The aforesaid mobile has developed Physical Damage( crack) on the Display on 13/09/17. The SONY service centre has informed that the aforesaid mobile cannot be repaired and it has to be replaced.My claim no. is [protected]. I have uploaded the Autofilled form and the other requisite documents along-with the estimate from the Sony service centre i.e. Innovation Computers, Nagpur.I have uploaded all the relevant documents required for the claim. Despite this, the status of my application is "Documents Pending". When asked to specify what are the documents pending, I have been told verbally to submit(upload) how my mobile has got damaged on a plain paper and upload it. The reason for damage I have already mentioned and signed in the Autofilled Form and have uploaded it.On calling on the number[protected] i have been told verbally to specify "which pocket of the pant my mobile phone got damaged".and upload it. When asked to specify this querry on email they have refuised to send it on my email, telling that they are not authoried to do so. Eveytime M/s Shot Formats have come up with some or the other querry without specifying it . I feel that I am being harrassed despite fulfilling and uploading all the documents.It is requested to kindly take up the matter and arrange to settle my claim at the earliest, otherwise I will be forced to take a coercive action in the matter.

ARUN KUMAR MISHRA
Claim No.[protected]
POLICY NO.OG[protected]-00000623
LOAN ACCOUNT NO.406BAR39640772
INVOICE No.&DATE OF MOBILE:- Invoice No. 276 dated 07/05/17.
ADRESS:-
PLOT NO.63, SANT GADGE BABA SOCIETY,
NEAR SHIVAJI COMPLEX, MANKAPUR, NAGPUR-440030
MY EMAIL ADDRESS:[protected]@gmail.com.

Krishna Adhikary

from Haldia, West Bengal

hello, I have a very bad experience with Bajaj all risk coverage insurance plan. I bought the plan for my mi a1 mobile phone. Accidentally, the display of the phone got broken and tried all ways to contact with bajaj but failed. Finally got repaired. Now, the local salesman says that i will not get the insurance as i have repaired it without making the complain, though I have all proves with me.I am krishna Adhikary. my email id krishna.[protected]@gmail.com