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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

bescom.org
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Updated: Apr 7, 2026
Complaints 764
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186
Unresolved
578
So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 2

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M
Madhuparna Bhattacharya
Sep 5, 2020
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High electricity bill and misguidence

Address: Bangalore

My electricity consumption per month ranges from rs 800 to 1000 and summer bills vary from 1200 to 1700. However, the amount i have been charged for the may is rs 4524 which is exceptionally high.
I went to bescom and enquired about the same and also have made a complaint on the website (Ce 10582159 date 4th june 2020). Office team members asked me to check for building meter and household appliances for any dispute which later i did...
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Svenska
Jun 11, 2020
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Complaint on Inflated Electricity Billing by Bescom for March, April and May 2020 over Lockdown Period

RR No: [protected], Account ID: [protected]

This is with respect to the electricity billing for above-mentioned account for the months of April, May and June 2020 of our property, Svenska Design Hotel, Electronic City, Bangalore, owned and operated under the legal entity of Kumaon Entertainment & Hospitalities Pvt. Ltd.

Over the course of the last two months, we have been repeatedly complaining to Bescom and also...
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R
RavirajNC
May 18, 2020
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cheating on monthly electricity bill

Address: NAGASANDRA Bangalore,

Due to covid-19, bescom didn't provided the monthly power bill for april'20, but as usual i received reminder through sms from bescom, & i have done the online payment for the month of april'20.
Last week i received the bill for inr 4674/- where as my monthly boll never crossed inr 1500/-, in the bill they have deducted the payment what i have made last month of inr1463/- & mentioned to pay inr 3212/-., today i vised bescom office...
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Matheswaran Sagadevan
from Bengaluru, Karnataka
Jun 23, 2019
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very high electricity bill

Address: 560048

Hi, i'm staying in 2bhk, usually i get bill around 700 to 800 rs.
This time 15/6 period, i'm given bill of rs3474 which is very very huge...

I have no airconditioner or cooler, no inverter at all.

Using led tv and led lights.

Often facing low voltage, overnight powerfailures during rain etc, so no chance i should be billed this very high amount.

I am here filing complaint...
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Mark Richard
from Bengaluru, Karnataka
Jun 13, 2019
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excess billing

Address: F8,AMAZING GRACE APARTMENT,DODDAGUBBI MAIN RD,KOTHANUR POST,BENGALURU, After KRC bus stop, 560077

I am experiencing the issue of excess electricity billing from past 4 months

I see a substantial increase in amount every month. Earlier my bii amounts used to be limited to 650 & 700 max. But these days since the past few months the amounts have crossed the 800 mark and it has touched the 1000 mark during June which is very surprising.

I seriously think the employees are doing some goof-up while taking the...
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B
Bossda
from Bengaluru Pete, Karnataka
Oct 28, 2018
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asking bribe for meter replacement

Address: Bangalore, Karnataka, 560045
Website: Bescom.org

Dear sir/madam,
My name is harish from banglore. My phone no is [protected].
Eb meter display is not working in our connection rr no is 1elc63096 maintenance point is pillanna garden e1 subdivision banglore.
I went to bescom office. I paid mrt fees i. E 236 rs for meter testing purpose. Bescom person came and checked meter. He given report and meter purchase letter. I purchased meter and went to o&m office and contacted...
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J
Joohi Akhtar Khan
from Bengaluru, Karnataka
Oct 20, 2018
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discrepancy in the bill receipt

Address: 560043

Hi,
I sent the below content in the mail to the bescom helpline address - [protected]@gmail.com 5 days ago, i called their customer care numbers - [protected] and [protected], first one is always busy and the latter does not exists.

Pfb the concerns that i sent besom:

'account id - [protected]
Pfa the bill receipts for the last two months.
Kindly clarify the below discrepancies and rectify...
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A
amari
from Bengaluru, Karnataka
Sep 3, 2018
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-asst executive engineer (ele), s1-jayanagar

Address: 560041

Rr no sh40102, bill no[protected] shows amount to be paid rs 4311/ including arrears of rs 1978/. Why this arrears? Bill amount is being regularly paid through karnataka bank, 9th block jayanagar for a decade or more.

I have been paying electricity bill for ground floor and ist floor through ecs for over a decade. While bill amount for sh11193 do not mention about arrears, why on sh40102. Why the bank is not notified? Please...
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P
poonim
from Bengaluru, Karnataka
Jul 31, 2018
Sep 13, 2023
This thread was updated on Sep 13, 2023
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correction in spelling of my name in electricity bill

Address: 560013

I am a new resident of this flat and got the bescom details changed to my name from the previous owners name recently.. My name in the bill is raghavendra manjunath mattur annappurna mattur whereas it should be raghavendra manjunath mattur annapurna mattur. The flat in prestige wellington park apts is jointly owned by both o[censored]s.
Acc details rr no. Msc3eh4337
Kindly make the correction in the next month bill

Thanks...
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R
rham j
Jun 8, 2018
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manual audit short claim - bescom

Address: Bangalore, Karnataka, 560048
Website: www.bescom.co.in

I received a message stating that need to pay rs 9077!!! For month 13 apr - 13 may 2018.

Initial bill handed over as hard copy during reading was rs 617 which was paid on 26 may 2018.

Checked in bescom web page, with detailed bill mentioning 'manual audit short claim - rs 9012" - i couldn't understand the reason for this amount in the bill.

The disconnection due date is 11 jun 2018. Request you...
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S
Subratadaspucsd
from Bengaluru, Karnataka
Aug 26, 2017
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manual audit short claim amount added on bill

Address: Bangalore, Karnataka, 560017
Website: bescom.org

We have received a bill of rs2737 for the bill period of[protected]-2017.
Upon inspection, found out an entry in the bill manual audit short claim 1458.00.

We are very poor people please dont make us pay so much in the name of electricity.
We have always paid bill on time. Despite that this extra charge is unforeseen and unethical. Please revert this change bescom....
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V
vimalgopinathanvg
from Bengaluru, Karnataka
May 18, 2017
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Low voltage in the area

Address: Bangalore, Karnataka, 560049

Our locality has been facing a low voltage issue for the past few months. Bescom was supposed to install an extra transformer but there is no news of it. The voltage reading on the meter fluctuates between 140 to 150 volts which is way below the required optimum voltage. The existing transformer keeps failing and needs to be replaced every now and then which is causing more inconvenience to people. A month back, the transformer failed and...
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C
Customer A
from Bengaluru, Karnataka
Sep 5, 2015
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BESCOM helpline number 1912 is always busy(Resource allocation is very poor)

Address: Bangalore, Karnataka

So many time I have observed that the BESCOM helpline number is busy for a stretch of whole hour.. Even though you call them continuously, its always busy(not everyday). They should increase the resources. With this less number of resources managing whole Bangalore is very difficult. Somehow contacted EE Ashok(Under Shivaji Nagar), He resolved it in no time.. Thanks a lot to Mr.Ashok EE for his swift action....
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S
shreesha.pr
Jun 24, 2015
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Payment has been done twice for same Account No so requesting refund of excess amount

Address: Bangalore, Karnataka

I have Paid the Bescom bill for month of May-June 2015. On First transaction I did not get any Success receipt so I paid it Second Time. But the Amount is Debited in both transaction. The transaction details are given below : First Payment Transaction Details Txn Ref No: DIDB[protected] Bescom Transaction Reference No:[protected] Bescom Account ID: [protected] Sub Division code: 140013 Bill Amount: 1016.00 Transaction Date:...
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Srikanta Mukherjee
from Bengaluru, Karnataka
Apr 20, 2015
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Failure to acknowledge online payment

Address: Bangalore, Karnataka

Hi,

I am electricity consumer number[protected] under BESCOM Bangalore S11 sub-division.

For month of March 2015, I made a payment of Rs. 839 through

Bangaloreone portal successfully according to the bill.
In the month of April 2015, a bill was generated of Rs. 1909

and I made the payment on 16th April through Bangaloreone

portal.

On...
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R
Rohitcyan
from Cuddapah, Andhra Pradesh
Oct 2, 2012
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Street lights

Address: Bangalore, Karnataka

The street lights on the 2nd Cross and 9th A Main to 9th C Main Hosahalli, Vijayanagar Bangalore 560040 are not working( not turned on), as a result of which there a total dark patch of about 200- 400mts. This will definitely work to the advantage of miscreants who can trouble passersby on the road during night hours. It is absolutely scary for ladies to walk on the road after dark.

BBMP / Bescom is requested to do the needful...
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G
getarungd
from Hosur, Tamil Nadu
Apr 12, 2012
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Wrong meter reading on bill

Address: Bangalore, Karnataka

Sir,
This is to bring to your notice that my meter reading was recorded wrongly in the bill. Actual reading 601 and reading mentioned on the bill is 681. As per the bill I have to pay almost 450 rupees more. Could you please look in to this matter at the earliest.

Sub Divn:S10
Location Code:1120405
Consumer ID:[protected]
RR N0: MSS10H45196

Please contact me at +91 [protected]...
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A
avd437
Nov 20, 2011
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WRONG CALCULATION IN BILL

Address: Bangalore, Karnataka

Hi,

I am staying in munnekolla, marathahalli. My nov bill units has wrongly calculated. I always get bill RS. 500-600( around 100-150Units)

This month i got bill RS. 1113, when i checked the reading previous reading 6807 and present reading DL.

When i checked the meter it shows 6938. but they charged me for 262 units.

but the current usage is[protected] = 131 Units.

i...
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S
Sharath Pranesh
Jun 15, 2011
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Has Taken off the Fuse, without any intimation

Address: Bangalore, Karnataka

Hi Sir,

Here goes my details,
Sharath Pranesh,
S/o H Pranesh,
#14, 2nd Main, 1st Cross, Silicon Enclave,
Konankunte, Bangalore - 560062.

We got a Electricity Bill stating amount due to be paid as Rs1238 / - . due date was 30th May 2011. We made the payment through Cheque. Due to some reasons the payments has not got processed. Later during the 1st week of the June 2011 we got to know...
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sabyasachinayak
May 11, 2011
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Very high electricity bill

Address: Bangalore, Karnataka

Hi,

I am staying in a small 1 BHK house where I generally use 1 table fan, 1 laptop and 1 or 2 lights for around at max 9 hrs per day. This month my electricity bill shows that 210 units have been consumed and the bill amount is Rs. 942.

It is never possible, there is high probability that there has been some manipulation done near my meter box. Can you please investigate it as soon as possible?
Please,...
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