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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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1.3
Updated: Apr 7, 2026
Complaints 764
Resolved
186
Unresolved
578
So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 3

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P
Prem Mallappa
Mar 20, 2023
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Address: Bengaluru

Hi,
Please prune the tree, its already leaning on the twisted-tripple wire, and pulling the street-light-poles.

2nd Cross, T Ramaiah Garden, Hulimavu 560076
Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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    Thunga bhadra
    Mar 20, 2023
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    Address: Madnayaknalli nelmangla

    Hi this is shwetha
    From madnayaknalli kambegowdanagar Nelamangala
    Midnight 1am to 4am there is no power supply bescom people are not responding properly to the call they were sleeping and telling like we don't have updates not ready to raise the complaint and they spoke in dream
    All the time this was happening mid night power restore they will cut the current
    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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      S
      Saurav Gogoi
      Mar 19, 2023
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      The electricity connection has been disconnected for my flat on 18th March, 2023. I had missed payment for previous month when I was out of town and bescom person came disconnected the line. I have cleared the due amount for previous month and current months including late fee charges and shared the payment details with besocm helpline email and number but it is still not restored after more than 24hrs. Account number - [protected]. The nearest bescom office does not pickup the phone.
      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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        S
        SIRAJECE2010
        Mar 9, 2023
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        Dear Sir/Madam,

        We are staying at Vrindhavan layout, Muthanallur cross, Sarjapur Road, Bangalore.
        BESCOM A/C ID:[protected]

        For the last two days we are getting extremely low voltage (value around 80V - 90V). So none of the household appliances are working with this much low voltage. I'm requesting to please fix this issue immediately without any delay.

        Contact number. [protected]
        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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          C
          Chandramouli Tiwari
          from Bengaluru, Karnataka
          Mar 5, 2023
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          Address: Veersandra Bangalore

          I have tried all the BESCOM provided support platform I.e. whatsup support number [protected], Phone 1912 and mail to [protected]@bescom.co.in, [protected]@bescom.co.in last month but not getting any update/ feedback, I have already shared last month payment receipt via mail and what's up and requested not to add the amount in this month bill but still it's added into this Feb month bill, request you to please provide revise bill for this month payment.
          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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          I got a call from BESCOM and now the matter is resolved, Thank you
          Reply
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            A
            Ajaysimha74
            Mar 2, 2023
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            Address: No. 2, Bank Officers and Officials House Building Cooperative Society Ltd, Doddakallasandra Ist Stage, Uttarahalli Hobli, Bangalore South Taluk,

            This is to bring to your kind notice and information that there is one electrical pole right in front of my building which is very dangerous as there are many public crossing the roads and restaurants which is very much unsafe, there was a spark in the pole which is very dangerous to the general public. All wires are open there is no safety to the people who are resident of the area.
            I would like to suggest that the wires should be build underground or else shift the pole to the corner of the society.

            Request you to look and instruct your technical department to take action as soon as possible, it would be very thankful if you co-operate with us. Enclosed below is the address of the Electricity pole.
            Address : No. 2, Bank Officers and Officials House Building Cooperative Society Ltd, Doddakallasandra Ist Stage, Uttarahalli Hobli, Bangalore South Taluk, Bengaluru
            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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              B
              Bensontown
              Feb 27, 2023
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              Address: Millers road 2 cross Benson town bangalore 46

              I'm rafeeq ahmed resident of 2cross millers road Benson town banglore 46 .. Bescom acount id is [protected], I made a payment twice of 2, 539..
              So i request the bescom to refund me the amt of 2, 539 tht I made a twice .
              Thank you
              Awaits your response
              Mob [protected]
              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                B
                bhakthshrihari
                Feb 22, 2023
                Resolved
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                Resolved

                Horrible hanging streetlight pole from many months

                Address: sahakar nagar

                From many months this streetlight pole is hanging dangerously on the road.
                some local people are doing magic show to kids and public on this road....
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                A
                Anisha Philips
                Feb 20, 2023
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                Hi,

                We’re staying at -
                Building no. 42, Flat no. 302, Garuda Paradise apartment, 4th cross, Sivaganga layout, Mahadevapura

                We got an EB bill with due date of 20th Feb 2023 and we paid the bill on 20th morning but the lineman still removed the fuse and went without even confirming with us or informing us. Also, aren’t they supposed to remove the fuse only AFTER the due date!?? He has removed it at 12 pm on due date itself. I have raised a complaint but they say it’ll take time. Why didn’t they wait before removing the fuse then!? This is a terrible situation for people working from home!
                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                  V
                  Viswanone
                  from Bengaluru, Karnataka
                  Jan 19, 2023
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                  I paid the BESCOM bill | but still status shows as the pending payment.

                  I paid the BESCOM bill on 09/Jan/23, which was deducted from my account. But still status shows as the pending payment.

                  Customer Name: Ramesh Tenkil
                  Bill Date: 06-Jan-2023

                  Transaction ID
                  NX23010918511775762858531

                  BBPS Transaction ID
                  PP013009I882XZ04NDL1...
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                  A
                  Ams sowpnil
                  Jan 16, 2023
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                  I'm sorry Garina Freefire because I played using hack so my id is suspended i will not use hack again in future please unband my id
                  my uid [protected]
                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                    V
                    VAKAMALLA NAVEEN KUMAR REDDY
                    Jan 11, 2023
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                    I have paid the power supply bill twice due for the December month as per the following details.
                    1. Electricity Bill id: [protected], transaction id:[protected], amount paid rs.3934 from icici credit card on 10 Dec, 2022 07:47 AM
                    2. Electricity Bill id: [protected], transaction id:CICAgJD-OMHgHA,
                    from hdfc credit card, amount paid rs.3934 on 12 Dec, 2022 10:32 AM

                    Please refund the Second paid amount
                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                      S
                      southpau79
                      from Bengaluru, Karnataka
                      Jan 6, 2023
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                      Address: Bengaluru

                      Consumer (Acct. ID: [protected], U. Yogeesh Vaidya No.48, 6th Cross, Lakshmipura) for the billing period 03/12/2022-03/01/2023 has been billed for 360 units (Rs. 2972). This is grossly erronous. The details are as below:
                      Average usage calculation (on the higher side)
                      9 Bulbs x 4 hrs = 32.40
                      3 Fans x 1 hr = 7.20
                      1 Fridge x 12 hr = 72.00
                      1 Geyser x 0.5 hrs = 45.00
                      1 Mixer x 0.1 hrs = 1.20
                      1 W/Machine x 0.2 hrs = 1.92
                      1 Computer x 2 hrs = 30.00
                      Total 189.72 kWh units

                      Request internal load test and line continuity test to resolve the error in case, it is not due to human error at your end.
                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                        K
                        Kate Yadav Aniket Yadav
                        Jan 2, 2023
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                        Address: 3077603643

                        Please provide as much information as possible but do NOT share your highly
                        Private details' such as phone/mobile
                        number, credit details etc in this
                        field, as it, s visible for everyone
                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                          V
                          vijayrajagopal
                          from Bengaluru, Karnataka
                          Dec 24, 2022
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                          Resolved

                          High electricity bill this month

                          This is in regards to my electricity bill as my bill amount is very high this month for no reasons. I enquired about the same to bescom, they said they will raise a complaint and it should get resolved within 24 hours. However, it’s almost a week now, I still haven’t heard back anything from them. I don’t know what to do or who to escalate this. I will attach the mail trails please help me expedite this....
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                          S
                          Snehlata Yadav
                          from Bengaluru, Karnataka
                          Dec 24, 2022
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                          Paid Bescom bill on 22 Dec 2022 but still shows pending on portal.
                          Bescom account Id: [protected]
                          User: Umesh Kumar Yadav
                          UPI Transaction ID:[protected]
                          Amount paid: 1671
                          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                            5
                            515493guns
                            from Bengaluru, Karnataka
                            Dec 16, 2022
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                            Address: No 67 3rd CROSS COFFEE BOARD COLONY SHAMPURE ROAD CROSS
                            Website: bescom.karnataka.gov.in

                            Calling Street Lamp Complaints people from 15 DAYS no response. Please help in this matter .The photos of call details attached for your reference.
                            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                              A
                              ArunenduRavi
                              Dec 16, 2022
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                              I paid my Nov month bill on 12th Dec but still the Payment status is showing as PENDING and even after 2 days, no update from the BESCOM end and even their Customer Complaint No is dummy one and there is no such way to get the correct status about the bill payment done and check whether the Payment was received at merchant end or not.
                              My money is still stuck and am not sure, how to contact BESCOM or raise complaint within BESCOM about payment issue.
                              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                              Is it resolved. Facing the same issue
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                                N
                                nitinkumar90
                                from Bengaluru, Karnataka
                                Dec 9, 2022
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                                Address: 201, Belathur, Krishnarajapura, Bengaluru, Karnataka 560067, India

                                This is to bring to your kind notice that my latest electricity bill of RR No. 4ELG200748 and Acc Id [protected] is much higher than my actual consumption and previous bills.
                                I found out that meter reading and reading on bill are different.
                                I have already filled complaint with Docket No. CE04833627 on 13th Nov but haven't received any response from your side.
                                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                  S
                                  Suryashukla
                                  Nov 27, 2022
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                                  Address: 1497, Pipeline road Vijaynagar 560040

                                  We are not having electricity from 12 pm today (27th November). We are facing a lot of issues due to it. I request you to resolve it fast.
                                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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