[Resolved]  ICICI Bank — Retirement plans - ICICI Prudential Life Insurance - Giving incorrect information to customer and cheat their customer

Address:Raebareli, Uttar Pradesh

Hello,

I have visited ICICI BANK RAEBAREILLY for sending money to my brother. Than Bank Manager comes to me and ask me to take PENSION plan. And Give me detail if I deposit One lac three thousand Monthly I will get One Lac Monthly after 15th year. I believe on him and transfer One lac from My account. I have purchase Pension Plan on 5th September. But still I have not get any document or receipt of my pension plan. When I ask bank to give the status of my plane they had given me incorrect detail. That they have send me on 9th September with speed post Number- eh[protected]in .

Only I get message from ICICI that my pension plan number is 1804394. And Branch Name from where i Purchase this plan is.

Address: ICICI BANK LTD., PLOT NO.34, KACHERI ROAD, AHANADPUR NUZUL, RAE BAREILLY
State: UTTAR PRADESH

I am very upset with the functioning of ICICI bank. And wants to slender and wants my money back

My Phone No is :[protected]

Thank and Regards
Audhesh
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Aug 13, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Comments

Dear Sir(Avadesh),

We are sorry to hear your concern. Our representative will get in touch with you shortly to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance
Hello Sir,

I wants to inform you that I have not received my policy yet. I have talked to speed post customer care. I come to know that they have not received any Consignment with number EH[protected]IN. You can check status for website from website also http://www.indiapost.gov.in/tracking.aspx

You can see status from attached file also.

There for I request you to Reprint my document and send to ICICI raibarali branch from where I purchase Policy. I will collect from there.

Thanks and Regards
Dear Sir(Avadesh),

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.

In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

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