[Resolved]  ICICI Bank & Paypal Website — Unauthorized transactions

Address:

Solan, Himachal Pradesh

My Name is Surendrajeet Mundhe. I am resident of India . I have a personal bank account with ICICI bank at baddi , Himachal Pradesh branch , account number is[protected]. I have debit card issued by ICICI bank , card number [protected]. This debit card is registered by UNKNOWN person to PAYPAL website, and 22 purchase transactions were done on 15-03-13 . Transaction numbers are as below.
1. VIN/PAYPAL/[protected]/0
2. VIN/PAYPAL * PAY/[protected]/0
3. VIN/PAYPAL * PAY/[protected]/0
4. VIN/PAYPAL *PAY/[protected]/0
5. VIN/PAYPAL *NIM/[protected]/0
6. VIN/PAYPAL *SKY/[protected]/0
7. VIN/PAYPAL *SKY/[protected]/0
8. VIN/PAYPAL *SKY/[protected]/0
9. VIN/PAYPAL *SKY/[protected]/0
10. VIN/PAYPAL *SKY/[protected]/0
11. VIN/PAYPAL *SKY/[protected]/0
12. VIN/PAYPAL *SKY/[protected]/0
13. VIN/PAYPAL *SKY/[protected]/0
14. VIN/PAYPAL *SKY/[protected]/0
15. VIN/PAYPAL *SKY/[protected]/0
16. VIN/PAYPAL *SKY/[protected]/0
17. VIN/PAYPAL *SKY/[protected]/0
18. VIN/PAYPAL *SKY/[protected]/0
19. VIN/PAYPAL *SKY/[protected]/0
20. VIN/PAYPAL *SKY/[protected]/0
21. VIN/PAYPAL *SKY/[protected]/0
22. VIN/PAYPAL *SKY/[protected]/0
Even after immediate (within 10 minutes after transaction) action ( instruction and notification to ICICI and PAYPAL ), I did not get refund of the disputed amount , I have suffered through a lot of mental stress , lived 15 days without money with my wife and 2 year old kid.
ICICI Bank
1. At morning on 15.03.2013 at 5.09 am ( Indian time ) I received 22 SMS to my cell phone registered with ICICI, ending all amount in my bank account and only 300 Rs remained Approx. 12500/- Rs. used for purchase.
2. Within 10 min. I blocked my ICICI account with help of ICICI customer care and instructed them to stop pay to merchant site.
3. Acknowledge for complaint by ICICI is received to me after some days through post.
4. Again few days after a letter came by ICICI mentioned that , “we remind you that debit card is your personal property and it is your responsibility to protect your card .”
5. If i am taking service of ICICI bank they should have stopped payment to merchant site immidiately after my instruction.
6. If anybody (including me )registering my bank account no with any website (paypal) ICICI should notify me on registered cell number of mine with ICICI bank or by sending unique verification code to my cell phone they should verify the legacy of the person .
7. Even for small transaction ICICI bank notifying me then why ICICI bank not informed me while my bank account is getting registered to the (PAYPAL)website?
8. How the 22 transactions of purchase were made within 51 seconds? first message of notification of purchase transaction came on my cell number at time 5.09.09 am and 5.10.00 am , is within this time only all transactions were done?
9. Atleast some mechanism shall be there to protect us if we are taking service of ICICI , how they can deny the responsibility?
PAYPAL
1. I did contact to PAYPAL through customer care , Immediately to stop deleivery of purchase.
2. I and Baddi police contactacted to PAYPAL through customer care asked the address of the person, given to deliver the purchased material through this 22 transactions. Customer care executive said that we blocked the delivery of material , we will investigate and refund if the transaction is fraud.
3. I written mail to paypal by providing all details (with complaint registration no. given by ICICI and copy of police complaint ) and I declared all above transactions are fraud and this is my account.
4. After some days I received one way mail that because of lack of more evidence we are unable to process your claim. No more evidence is asked to me or even I think no investigation is done.
5. This website is not under monitory authority of INDIA , why then PAYPAL has have permission to do the business in INDIA?
6. Why PAYPAL have not given address used to delivery of purchase made by using my ICICI bank account, even asked by baddi police.

My complaint ref no to communicate with ICICI bank is SR[protected]
And complaint ref no to paypal is my ICICI bank account no.[protected].
Baddi police DDR no. is CIPA-R2.10 99
If needed any further evidence i will provide.
Please give me justice.
Name : Surendrajeet Mundhe.
B-12,# 503,Hill view apt, Baddi,
Dist: Solan , Himachal Pradesh, India.
Pin. 173205.
Phone : 0091-[protected]
Email: [protected]@yahoo.com