State Bank of India Kilpauk Branch — not giving challan

Address:Chennai, Tamil Nadu

DATE : 25/05/2013
Today i went to state bank of india kilpauk branch for reviewing my sbi life policy. Going to the counter they told go here and there, no body telling properly where to review the policy. At last they told to fill the chellan for it, but they don’t have. Again they sent me to go here and there. Then they searched in the computer and said i am new to this branch and i don’t know which folder it is. I requested for download from the internet, they told they are busy and they wont do and they asked me to go to nungambakkam branch to bring this challan. I told can i tell to manager, he is telling go and tell. His name is mahendran.
They are talking properly and he don’t know courtesy towards the customer.
Challan not available in bank means where should we, this we cant get in vegetable shop ?
Printing out, takes only minimum 3 mins, for that they asking me to go to nungambakkam branch. What is this ? For customer only they are working, other than that what they are doing. Management should take care of this.
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State Bank of India — they are not giving proper information

hi,this is siva krishna.k,i am the creditcard holder of sbi,actually i bought this creditcard by submiting a security deposit of 20000 as a fixed deposit,and now my card is blocked before 2 months back,i went to the branch and asked them to return my amount to my account...
but they are not responding to me in a proper way and more over they are telling that we don't know the information...
i asked them without knowing the information how you people issued me the credit card..then also they are telling this is not necessary for us...
and they are asking me a clearence letter for that card..for that i asked them how can i get that letter but still they are saying we don't know...
and finally i said to them i[censored] do like this i will complaint this in consumer court...and they are saying please go a head with that one...

so give me a perfect resolution for me
my mob no : [protected]

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